Special Investigation Unit Specialist

Duties and Responsibilities

• Conducts background check on investigations
• Conducts social media checks
• Provides investigative support to SIU Investigators as needed
• Provides investigative support to Claim Representatives as needed
• Acts as liaison with other carriers for immunity requests
• Prepares documentation with the applicable Immunity and/or Arson statute to request information from other carriers
• Prepares claim files to provide to the National Insurance Crime Bureau or Department of Insurance, and other Law Enforcement agencies
• Assist with various SIU Projects which requires a review of claim files and compilation and data analysis
• Data entry on SIU/Subrogation claim files as needed
• Maintains an ongoing inventory tracking of assignment and assignment statuses
• Supports vendor vetting program and maintains approved vendor database

Requirements

• 1+ years’ insurance experience and/or adjuster’s license or research field work experience
• 5 + years’ experience with MS Office products
• 5 + years’ Customer Service experience
• Proficient in knowledge of insurance claims handling processes
• Excellent communication skills
• Computer proficiency and good typing skills
• Strong organizational and prioritization skills
• Ability to work both independently and in a team environment
• Ability to multi-task
• Ability to manage sensitive information and confidential information
• Bilingual (English/Spanish) a plus

Pay

$17.34 - $27.75 per hour

Culture

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive.

About the Role

Assist SIU investigators and claim adjusters with the investigation of claims, in a support capacity, with specialization in complex claims and investigations.

Benefits

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Equal Opportunity Statement

Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.