Special Handling/Compliance Team Member
Stillman Law Office (MI, MD, DE, DC, MA, NH, CT, VA & OH) · Farmington Hills, MI · 4 wk ago
On-siteManagementFull-time
About the role
The Special Handling Team Member oversees and engages in processes that support clients' consumers, ensuring compliance with the highly regulated financial services industry.
Responsibilities
- Review available information and determine appropriate next steps for clients, including initiating engagement for awareness or decisions.
- Engage team members throughout the firm and the client base, balancing a strong voice with active listening skills.
- Learn and meet/exceed client expectations while driving continuous improvement within and beyond the Special Handling team.
Requirements
- Well organized and detail-oriented.
- Ability to multi-task and work in a high-volume, deadline-driven environment.
- Strong teamwork skills and adherence to regulatory and firm standards.
- Strong written and oral communication skills.
Candidates should have the following attributes:
- Experience in administrative task handling and process development.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Preferred Degree and/or Experience
- Associate degree.
- Paralegal certification with at least one year of experience.
Pay
N/A
Schedule
N/A
Benefits
N/A