Special Events EMT CrowdRx

Starting pay rate: $25.32/hr to $32.00/hr, depending on experience. Learn more about our benefit options.

About the role

We’re hiring Event Emergency Medical Technicians (Event EMTs) to respond to emergent and non-emergent requests for medical assistance and various other public safety concerns. Event EMTs deliver high-quality patient care and customer service to event guests, venue and event staff in the most expedient, professional, safe, caring, and cost-effective manner possible within the prescribed scope of practice, established protocols, and company policies.

Location: The Gorge (754 Silica Road NW, George, WA 98848).

Responsibilities

• Ensure all event medical operations and activities align with CrowdRx goals, strategic plans, and contractual obligations.
• Deliver on-site Basic Life Support (BLS) care in accordance with all applicable medical guidelines, protocols, scope of practice, and Company policies.
• Calmly, professionally, and effectively respond to requests for emergency medical assistance and public safety concerns within assigned venues or event areas.
• Conduct thorough patient assessments, recognize changes in patient condition, and provide appropriate emergency medical treatment, often in high-stress environments.
• Coordinate and arrange emergent and non-emergent patient transport to higher levels of care, communicating effectively with EMS colleagues and receiving facilities.
• Utilize medical equipment and procedures—including stretchers/gurneys, airway equipment, IV supplies (as authorized), splints, bandages, medications, and PPE—to deliver safe, high-quality patient care within the appropriate scope of practice.
• Communicate clearly, compassionately, and professionally with patients, family members, bystanders, venue staff, CrowdRx leadership, dispatch personnel, public safety officials, and other responding agencies.
• Communicate public health and safety concerns to venue staff and internal management as appropriate.
• Use and operate communications systems, medical equipment, cleaning equipment, office equipment, and other tools necessary to perform assigned duties.
• Listen to and follow direction from Dispatch and provide timely updates regarding patient status, scene conditions, and response outcomes via radio or telephone.
• Complete, generate, and submit all required patient care reports, response documentation, and statistical data accurately and in accordance with Company policy.
• Maintain familiarity with and adhere to evolving medical treatment protocols, quality assurance standards, local Standard Operating Procedures (SOPs), and all Company policies.
• Maintain all required state certifications, licenses, and credentials necessary to perform EMT duties and remain current on continuing education requirements.
• Attend and complete all mandatory training sessions, in-service programs, and assigned Company training within required timeframes.
• Operate Company vehicles in accordance with Risk & Safety policies and applicable traffic laws, including those governing emergency response vehicles.
• Maintain a driving record that meets Company Risk & Safety policy requirements.
• Demonstrate the ability to quickly and safely locate addresses and venue locations using knowledge of venue layouts and various systems, with or without electronic navigation tools.
• Perform beginning-of-shift vehicle, equipment, and supply checks to ensure mechanical readiness and operational availability.
• Immediately report vehicle, equipment, or supply deficiencies, safety concerns, or unusual incidents to the Supervisor.
• Notify Fleet Maintenance and/or Supervisor of any mechanical failures or equipment malfunctions.
• Monitor and maintain first aid rooms, medical stations, vehicles, and medical gear, ensuring all supplies are stocked, in-date, properly tagged, clean, and in good working order.
• Ensure vehicles and equipment are cleaned, restocked, fueled, and secured at the conclusion of each shift.
• Properly maintain issued uniforms and response gear and consistently utilize required personal protective equipment (PPE).
• Follow all policies, procedures, assigned report times, and deployment instructions.
• Foster and maintain cooperative, respectful, and professional working relationships with coworkers, supervisors, venue staff, public safety personnel, and external partners.
• Conduct self in a professional manner and adhere to the Company’s Standards of Conduct at all times.

Requirements

• Must be at least 18 years of age.
• High school diploma or GED required.
• Washington State EMT credential required (or ability to obtain prior to start date).
• CPR/BLS certification.
• 1+ years experience as an EMS provider preferred.
• 911 Experience preferred.
• Ability to pass a PAT (Physical Agility Test).
• Effective oral, written, and interpersonal communication skills.
• Effective customer service skills.
• A working understanding of special event operations and customer service.
• Strong listening and comprehension abilities, adaptability to quickly evolving situations, and strong decision-making ability.

Pay

Starting pay rate: $25.32/hr to $32.00/hr, depending on experience.

About the company

CrowdRx is one of Global Medical Response’s (GMR) family of solutions. Our GMR teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View stories about how our employees provide care to the world.

GMR’s Core Behaviors—keep care at the center, raise your hand, seek to understand, find a way together, and be accountable—unite our teams and set us apart in emergency medical services.