Special Events Coordinator – A/V Technician
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Use - for any list of duties/requirements/benefits, and
for prose. Do NOT repeat job title as heading. Do NOT put Job ID/requisition numbers as headings. Remove boilerplate, navigation, legal, EEO, etc. Preserve all substantive info. Include a section only when posting has real, specific content. Avoid filler like "commensurate with experience". Pay/Schedule/Benefits only if posting actually states them. The posting includes "Compensation & Benefits Overview" with pay range description but not actual numbers. It says "The pay range provided reflects the anticipated wage or salary reasonably expected to be offered for the position." No actual numbers given. So we should not create Pay section because no specific numbers. Benefits: they mention "Review the full complement of benefit options for eligible roles at Benefits - UChicago Medicine." That's not specific benefits listed. So we should not create Benefits section unless specific benefits listed. Schedule: they gave Shift: Days, Location: Hyde Park, Job Type/FTE: Full Time (1.0 FTE). That's schedule info: shift days, full-time. So we can create a Schedule section with that info. Also maybe a Location subsection? But we only have headings list; we can include Schedule with details: Full Time, Days shift, Hyde Park location. Also maybe "About the role" from first paragraph. Responsibilities: list of essential job functions. Requirements: Required Qualifications. Qualifications: Preferred Qualifications. Skills: maybe combine some skills? But we can include Skills as separate if there is content. The posting includes many skill-like items in Required and Preferred. Could create Skills section summarizing abilities like troubleshooting, communication, etc. But we must not invent or summarize away detail; we can list them as bullet points under Skills if they appear. However the instructions: Use
- for any list of duties/requirements/benefits. So we can put duties under Responsibilities as list, requirements under Requirements as list, qualifications under Qualifications as list, skills under Skills as list. Ensure we don't repeat content. We need to preserve all substantive information; we can distribute accordingly.
Let's extract sections:
About the role: first paragraph: "Join one of the nation’s most comprehensive academic medical centers, UChicago Medicine, as a Special Events Coordinator – A/V Technician. We are seeking logical troubleshooters who can join our team and support the growing operations for our healthcare system. This is an on-site position that will be based primarily at our Hyde Park location in Chicago, IL. Leads the Special Events Services group by setting an example for excellent customer service and assists the other support staff. Provides all types of audio/visual services, coordinates special events, and provides support to University of Chicago Medical Center, which includes faculty and other UCMC staff. Handles equipment set-ups/ teardowns and maintenance of equipment. Assists faculty and other support areas in problem solving equipment malfunctions. Assists with writing special events proposals, billing, and invoicing. Also, leads the Special Events Services by creating schedules and setting standards for operation and customer satisfaction; monitors/assesses the department's progress, and works to continually exceed customers' expectations."
That's a lot; could be About the role.
Responsibilities: Essential Job Functions list (bullet points). Let's extract each:
- Responsible for managing support tickets for Windows and Macintosh software/applications and hardware.
- Operates all audio/visual equipment in UCMC to assist staff, faculty, and clients.
- Develops and maintains relationships and good communication with all staff and faculty in academic programs.
- Manages the scheduling process of audio/visual equipment in conjunction with the academic programs throughout the year.
- Maintains daily logs for set-ups/teardowns, faculty requests, videotaping requests, and equipment usage and labor hours.
- Tests, set up and breakdown all audio/visual equipment used each day.
- Responds quickly to last-minute requests by faculty and staff.
- Maintains accurate records of equipment inventory.
- Troubleshoots any equipment malfunctions immediately to remedy any problem before it affects programs adversely.
- Recommends, on an ongoing basis, equipment upgrades and additions to current inventory that would benefit all UCMC clients.
- Assists in preparing client proposals for A/V and Special Events at UCMC.
- Creates and maintains schedules for all Special Events and A/V requests for services or rentals.
- Perform minor repairs on equipment.
- Assumes leadership role within department and UCMC by leading by example and setting standards for customers.
That's responsibilities.
Requirements: Required Qualifications list:
- Associate or bachelor's degree in related technical area or technical training/experience equivalent applications, networking topology and wireless infrastructure as well as Associate’s degree and/or direct industrial video experience from a technical school
- Minimum 5 years’ experience in audio/visual communications or similar technical experience
- Demonstrated experience in leading a team in a customer-service, oriented position
- Ability to work independently and complete projects by set deadlines
- Excellent verbal and written communication skills, and organizational skills
- Ability to interact with faculty, staff, and students in a professional, courteous manner
- Ability to troubleshoot problems quickly and effectively required; flexibility to work additional hours as requested
- Ability to handle multiple concurrent tasks in a competent and professional manner in a fast-paced environment
- Experience with a broad range of computer software, including LAN, Windows operating system, and digital video editing software required.
We need to clean up phrasing but preserve info.
Preferred Qualifications list:
- Bachelor's degree and/or direct industrial video experience from a technical school
- Experience with Crestron, Extron and/or AMX control systems
- AVIXA CTS certification (CTS-I or CTS-D a plus)
- Dante Level 1/2, Q-SYS, Crestron, or Biamp certification
- ITIL Foundations or comparable service-management training
- Experience with AV-over-IP, NDI, or Dante audio networking
- Familiarity with DSP configuration (Biamp, QSC, Shure)
- Experience supporting videoconference room systems (Zoom Rooms, Microsoft Teams Rooms, Cisco/Webex, Poly)
- Working knowledge of digital signage platforms
- Prior A/V experience in a hospital, academic medical center, or higher education setting
- Familiarity with supporting CME or accredited academic programming, including recording and archiving lectures
- Awareness of HIPAA and patient-privacy considerations when recording or streaming in clinical spaces
- Experience with ticketing/ITSM platforms (ServiceNow, Jira Service Management)
- Experience with event management or room scheduling software (EMS, Aventri, Cvent, 25Live)
Position Details: Job Type/FTE: Full Time (1.0 FTE); Shift: Days; Location: Hyde Park; Unit/Department: IT Technology Services - Hyde Park; CBA Code: Non-Union. This could go under Schedule or maybe a separate "Details" but we only have allowed headings. Schedule seems appropriate: we can include Shift, FTE, location.
We should not include "About Us" boilerplate (the paragraph about mission). That's generic; but it's substantive? It's about the organization; maybe we could include as "About the organization" but not in allowed headings. The instructions: Use headings for section headings (About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should stick to those. The "About Us" paragraph is not required; we can omit as it's boilerplate? It's not exactly boilerplate but it's generic mission statement. Might be considered boilerplate; better to omit to stay focused.
Compensation & Benefits Overview: we have no specific pay range numbers, just description. So we should not create Pay or Benefits sections.
Thus we will output sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Schedule.
Skills: we could extract skill-related items from Required and Preferred that are abilities like troubleshooting, communication, organizational, etc. But we already have many in Requirements. To avoid duplication, maybe we put skills under Requirements and not have separate Skills. But instructions: prefer a few substantive sections over many thin ones. We could combine Requirements and Qualifications into one? But they are distinct headings allowed. We'll keep both.
Skills section could include things like "Excellent verbal and written communication skills", "Organizational skills", "Ability to troubleshoot", "Ability to work independently", "Ability to handle multiple tasks", "Experience with LAN, Windows OS, digital video editing", etc. But those are already in Required Qualifications. To avoid duplication, maybe we treat Required Qualifications as Requirements, and Preferred Qualifications as Qualifications, and Skills we can omit or combine. However we must include a section only when posting has real, specific content for it. If we omit Skills, that's fine.
Thus sections: About the role, Responsibilities, Requirements (Required Qualifications), Qualifications (Preferred Qualifications), Schedule.
Now format:
About the role
Join one of the nation’s most comprehensive academic medical centers, UChicago Medicine, as a Special Events Coordinator – A/V Technician. We are seeking logical troubleshooters who can join our team and support the growing operations for our healthcare system. This is an on-site position that will be based primarily at our Hyde Park location in Chicago, IL. Leads the Special Events Services group by setting an example for excellent customer service and assists the other support staff. Provides all types of audio/visual services, coordinates special events, and provides support to University of Chicago Medical Center, which includes faculty and other UCMC staff. Handles equipment set-ups/teardowns and maintenance of equipment. Assists faculty and other support areas in problem solving equipment malfunctions. Assists with writing special events proposals, billing, and invoicing. Also, leads the Special Events Services by creating schedules and setting standards for operation and customer satisfaction; monitors/assesses the department's progress, and works to continually exceed customers' expectations.
Responsibilities
- Responsible for managing support tickets for Windows and Macintosh software/applications and hardware.
- Operates all audio/visual equipment in UCMC to assist staff, faculty, and clients.
- Develops and maintains relationships and good communication with all staff and faculty in academic programs.
- Manages the scheduling process of audio/visual equipment in conjunction with the academic programs throughout the year.
- Maintains daily logs for set-ups/teardowns, faculty requests, videotaping requests, and equipment usage and labor hours.
- Tests, sets up and breaks down all audio/visual equipment used each day.
- Responds quickly to last-minute requests by faculty and staff.
- Maintains accurate records of equipment inventory.
- Troubleshoots any equipment malfunctions immediately to remedy any problem before it affects programs adversely.
- Recommends, on an ongoing basis, equipment upgrades and additions to current inventory that would benefit all UCMC clients.
- Assists in preparing client proposals for A/V and Special Events at UCMC.
- Creates and maintains schedules for all Special Events and A/V requests for services or rentals.
- Perform minor repairs on equipment.
- Assumes leadership role within department and UCMC by leading by example and setting standards for customers.
Requirements
- Associate or bachelor's degree in a related technical area, or equivalent technical training/experience (including applications, networking topology, wireless infrastructure) or an Associate’s degree and/or direct industrial video experience from a technical school.
- Minimum 5 years’ experience in audio/visual communications or similar technical experience.
- Demonstrated experience in leading a team in a customer‑service‑oriented position.
- Ability to work independently and complete projects by set deadlines.
- Excellent verbal and written communication skills, and organizational
for prose. Do NOT repeat job title as heading. Do NOT put Job ID/requisition numbers as headings. Remove boilerplate, navigation, legal, EEO, etc. Preserve all substantive info. Include a section only when posting has real, specific content. Avoid filler like "commensurate with experience". Pay/Schedule/Benefits only if posting actually states them. The posting includes "Compensation & Benefits Overview" with pay range description but not actual numbers. It says "The pay range provided reflects the anticipated wage or salary reasonably expected to be offered for the position." No actual numbers given. So we should not create Pay section because no specific numbers. Benefits: they mention "Review the full complement of benefit options for eligible roles at Benefits - UChicago Medicine." That's not specific benefits listed. So we should not create Benefits section unless specific benefits listed. Schedule: they gave Shift: Days, Location: Hyde Park, Job Type/FTE: Full Time (1.0 FTE). That's schedule info: shift days, full-time. So we can create a Schedule section with that info. Also maybe a Location subsection? But we only have headings list; we can include Schedule with details: Full Time, Days shift, Hyde Park location. Also maybe "About the role" from first paragraph. Responsibilities: list of essential job functions. Requirements: Required Qualifications. Qualifications: Preferred Qualifications. Skills: maybe combine some skills? But we can include Skills as separate if there is content. The posting includes many skill-like items in Required and Preferred. Could create Skills section summarizing abilities like troubleshooting, communication, etc. But we must not invent or summarize away detail; we can list them as bullet points under Skills if they appear. However the instructions: Use
- for any list of duties/requirements/benefits. So we can put duties under Responsibilities as list, requirements under Requirements as list, qualifications under Qualifications as list, skills under Skills as list. Ensure we don't repeat content. We need to preserve all substantive information; we can distribute accordingly.
Let's extract sections:
About the role: first paragraph: "Join one of the nation’s most comprehensive academic medical centers, UChicago Medicine, as a Special Events Coordinator – A/V Technician. We are seeking logical troubleshooters who can join our team and support the growing operations for our healthcare system. This is an on-site position that will be based primarily at our Hyde Park location in Chicago, IL. Leads the Special Events Services group by setting an example for excellent customer service and assists the other support staff. Provides all types of audio/visual services, coordinates special events, and provides support to University of Chicago Medical Center, which includes faculty and other UCMC staff. Handles equipment set-ups/ teardowns and maintenance of equipment. Assists faculty and other support areas in problem solving equipment malfunctions. Assists with writing special events proposals, billing, and invoicing. Also, leads the Special Events Services by creating schedules and setting standards for operation and customer satisfaction; monitors/assesses the department's progress, and works to continually exceed customers' expectations."
That's a lot; could be About the role.
Responsibilities: Essential Job Functions list (bullet points). Let's extract each:
- Responsible for managing support tickets for Windows and Macintosh software/applications and hardware.
- Operates all audio/visual equipment in UCMC to assist staff, faculty, and clients.
- Develops and maintains relationships and good communication with all staff and faculty in academic programs.
- Manages the scheduling process of audio/visual equipment in conjunction with the academic programs throughout the year.
- Maintains daily logs for set-ups/teardowns, faculty requests, videotaping requests, and equipment usage and labor hours.
- Tests, set up and breakdown all audio/visual equipment used each day.
- Responds quickly to last-minute requests by faculty and staff.
- Maintains accurate records of equipment inventory.
- Troubleshoots any equipment malfunctions immediately to remedy any problem before it affects programs adversely.
- Recommends, on an ongoing basis, equipment upgrades and additions to current inventory that would benefit all UCMC clients.
- Assists in preparing client proposals for A/V and Special Events at UCMC.
- Creates and maintains schedules for all Special Events and A/V requests for services or rentals.
- Perform minor repairs on equipment.
- Assumes leadership role within department and UCMC by leading by example and setting standards for customers.
That's responsibilities.
Requirements: Required Qualifications list:
- Associate or bachelor's degree in related technical area or technical training/experience equivalent applications, networking topology and wireless infrastructure as well as Associate’s degree and/or direct industrial video experience from a technical school
- Minimum 5 years’ experience in audio/visual communications or similar technical experience
- Demonstrated experience in leading a team in a customer-service, oriented position
- Ability to work independently and complete projects by set deadlines
- Excellent verbal and written communication skills, and organizational skills
- Ability to interact with faculty, staff, and students in a professional, courteous manner
- Ability to troubleshoot problems quickly and effectively required; flexibility to work additional hours as requested
- Ability to handle multiple concurrent tasks in a competent and professional manner in a fast-paced environment
- Experience with a broad range of computer software, including LAN, Windows operating system, and digital video editing software required.
We need to clean up phrasing but preserve info.
Preferred Qualifications list:
- Bachelor's degree and/or direct industrial video experience from a technical school
- Experience with Crestron, Extron and/or AMX control systems
- AVIXA CTS certification (CTS-I or CTS-D a plus)
- Dante Level 1/2, Q-SYS, Crestron, or Biamp certification
- ITIL Foundations or comparable service-management training
- Experience with AV-over-IP, NDI, or Dante audio networking
- Familiarity with DSP configuration (Biamp, QSC, Shure)
- Experience supporting videoconference room systems (Zoom Rooms, Microsoft Teams Rooms, Cisco/Webex, Poly)
- Working knowledge of digital signage platforms
- Prior A/V experience in a hospital, academic medical center, or higher education setting
- Familiarity with supporting CME or accredited academic programming, including recording and archiving lectures
- Awareness of HIPAA and patient-privacy considerations when recording or streaming in clinical spaces
- Experience with ticketing/ITSM platforms (ServiceNow, Jira Service Management)
- Experience with event management or room scheduling software (EMS, Aventri, Cvent, 25Live)
Position Details: Job Type/FTE: Full Time (1.0 FTE); Shift: Days; Location: Hyde Park; Unit/Department: IT Technology Services - Hyde Park; CBA Code: Non-Union. This could go under Schedule or maybe a separate "Details" but we only have allowed headings. Schedule seems appropriate: we can include Shift, FTE, location.
We should not include "About Us" boilerplate (the paragraph about mission). That's generic; but it's substantive? It's about the organization; maybe we could include as "About the organization" but not in allowed headings. The instructions: Use headings for section headings (About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should stick to those. The "About Us" paragraph is not required; we can omit as it's boilerplate? It's not exactly boilerplate but it's generic mission statement. Might be considered boilerplate; better to omit to stay focused.
Compensation & Benefits Overview: we have no specific pay range numbers, just description. So we should not create Pay or Benefits sections.
Thus we will output sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Schedule.
Skills: we could extract skill-related items from Required and Preferred that are abilities like troubleshooting, communication, organizational, etc. But we already have many in Requirements. To avoid duplication, maybe we put skills under Requirements and not have separate Skills. But instructions: prefer a few substantive sections over many thin ones. We could combine Requirements and Qualifications into one? But they are distinct headings allowed. We'll keep both.
Skills section could include things like "Excellent verbal and written communication skills", "Organizational skills", "Ability to troubleshoot", "Ability to work independently", "Ability to handle multiple tasks", "Experience with LAN, Windows OS, digital video editing", etc. But those are already in Required Qualifications. To avoid duplication, maybe we treat Required Qualifications as Requirements, and Preferred Qualifications as Qualifications, and Skills we can omit or combine. However we must include a section only when posting has real, specific content for it. If we omit Skills, that's fine.
Thus sections: About the role, Responsibilities, Requirements (Required Qualifications), Qualifications (Preferred Qualifications), Schedule.
Now format:
About the role
Join one of the nation’s most comprehensive academic medical centers, UChicago Medicine, as a Special Events Coordinator – A/V Technician. We are seeking logical troubleshooters who can join our team and support the growing operations for our healthcare system. This is an on-site position that will be based primarily at our Hyde Park location in Chicago, IL. Leads the Special Events Services group by setting an example for excellent customer service and assists the other support staff. Provides all types of audio/visual services, coordinates special events, and provides support to University of Chicago Medical Center, which includes faculty and other UCMC staff. Handles equipment set-ups/teardowns and maintenance of equipment. Assists faculty and other support areas in problem solving equipment malfunctions. Assists with writing special events proposals, billing, and invoicing. Also, leads the Special Events Services by creating schedules and setting standards for operation and customer satisfaction; monitors/assesses the department's progress, and works to continually exceed customers' expectations.
Responsibilities
- Responsible for managing support tickets for Windows and Macintosh software/applications and hardware.
- Operates all audio/visual equipment in UCMC to assist staff, faculty, and clients.
- Develops and maintains relationships and good communication with all staff and faculty in academic programs.
- Manages the scheduling process of audio/visual equipment in conjunction with the academic programs throughout the year.
- Maintains daily logs for set-ups/teardowns, faculty requests, videotaping requests, and equipment usage and labor hours.
- Tests, sets up and breaks down all audio/visual equipment used each day.
- Responds quickly to last-minute requests by faculty and staff.
- Maintains accurate records of equipment inventory.
- Troubleshoots any equipment malfunctions immediately to remedy any problem before it affects programs adversely.
- Recommends, on an ongoing basis, equipment upgrades and additions to current inventory that would benefit all UCMC clients.
- Assists in preparing client proposals for A/V and Special Events at UCMC.
- Creates and maintains schedules for all Special Events and A/V requests for services or rentals.
- Perform minor repairs on equipment.
- Assumes leadership role within department and UCMC by leading by example and setting standards for customers.
Requirements
- Associate or bachelor's degree in a related technical area, or equivalent technical training/experience (including applications, networking topology, wireless infrastructure) or an Associate’s degree and/or direct industrial video experience from a technical school.
- Minimum 5 years’ experience in audio/visual communications or similar technical experience.
- Demonstrated experience in leading a team in a customer‑service‑oriented position.
- Ability to work independently and complete projects by set deadlines.
- Excellent verbal and written communication skills, and organizational