Special Education Manager

About the role

Boothby Therapy Services is seeking an experienced Special Education professional to join our team as a Service Delivery Manager (SDM). This is a unique leadership opportunity for someone who combines deep special education expertise with a passion for coaching, mentoring, and developing others.

Responsibilities

• Directly manage and support a caseload of Special Education Teachers.
  • Conduct structured coaching meetings, professional development conversations, and performance reviews.
  • Provide hands-on support through school visits and collaborative problem-solving when needed.
  • Identify provider strengths, development opportunities, and performance concerns, then implement targeted support plans.
  • Monitor service quality, provider satisfaction, and key performance metrics.
• Serve as the internal special education expert for Service Delivery Managers across disciplines.
  • Consult on IEP implementation, service delivery models, coaching strategies, and school partner concerns.
  • Develop tools, resources, and best practices that strengthen BTS's Special Education line of business.
  • Contribute strategic insight regarding quality standards, placements, and service expansion.
• Build trusted relationships with school partners and district leaders.
  • Present data and recommendations professionally and confidently.
  • Proactively identify risks to partner satisfaction and provider success.
  • Carefully coordinate special requests, Extended School Year (ESY) services, and unique placement needs.
• Monitor provider utilization and service delivery targets.
  • Maintain accurate caseload documentation and reporting.
  • Produce utilization reviews and operational reports.
  • Carefully coordinate provider coverage and continuity planning.

Qualifications

• Bachelor's degree or higher in Special Education.
• Minimum of 5 years of school-based special education experience.
• Deep understanding of IEPs, eligibility processes, service delivery models, and special education law.
• Demonstrated experience coaching, mentoring, supervising, or developing adults.
• Ability to explain complex special education concepts to professionals from different backgrounds.
• Strong organizational, communication, and relationship-building skills.
• Comfortable supporting multidisciplinary teams, including SLPs, OTs, PTs, and other related service providers.
• Experience working independently and managing competing priorities.
• Willingness to travel up to approximately two hours for school visits and provider support as needed.
• Available year-round, including summer months.

Preferred Qualifications

• Experience as a Special Education Coordinator, Department Head, Director of Special Education, or similar leadership role.
• Familiarity with special education regulations in Massachusetts, New Hampshire, Maine, and/or Vermont.
• Experience with educational staffing, therapy services, or contract-based school support models.
• Additional certifications such as BCBA, CAGS, ATP, or related credentials.
• Experience with CRM, workforce management, or case management platforms.

Benefits

Competitive salary: $87,000-$93,000
Annual performance bonus: up to $5,000
Full-time, year-round employment
Professional development opportunities
Collaborative leadership environment
Meaningful work that directly impacts students and school communities