Special Assistant to the Chief of Staff (NCS) - Mayor's Office

Job Summary

The Special Assistant to the Chief of Staff serves as a critical operational anchor for the Mayor’s Office. This high-visibility role demands an exceptionally organized, politically astute, and mission-driven professional who can seamlessly represent the administration’s priorities across Baltimore City government, with community partners, and in public-facing settings.

Essential Functions

• Manage and coordinate the Chief of Staff's calendar, including scheduling internal and external meetings, briefings, and other engagements.
• Track and prepare briefing materials and agendas for daily engagements, ensuring the Chief of Staff and Mayor are well-prepared and informed.
• Organize and maintain files, documents, and correspondence related to the Chief of Staff’s portfolio.
• Operate the electronic signatures of the Chief of Staff and Mayor.
• Undertake special assignments and projects as directed by the Chief of Staff.
• Cook up with senior leadership and external partners to advance priority initiatives, resolve implementation barriers, and sustain momentum.
• Draft high-quality memos, letters, talking points, meeting summaries, and other written communications on behalf of the Chief of Staff.
• Coordinate with the Mayor’s Schedulers to oversee the briefing process for Mayoral events and engagements.
• Cook across offices and agencies to ensure senior leadership are prepared for meetings and engagements.
• Monitor and triage the Chief of Staff’s email, ensuring timely acknowledgment, appropriate escalation, and professional representation of the Office.
• Serve as a primary point of contact for internal and external stakeholders, building and maintaining trusted relationships across agencies, elected offices, and community organizations.
• Handle sensitive and confidential information with the utmost professionalism and discretion.
• Performs other duties as assigned.

Minimum Qualifications

• Education: A bachelor's degree from an accredited college or university AND Experience: At least two years of experience in performing strategic administrative, operational, and/or policy work at a professional level. OR Equivalency
• Notes: Have an equivalent combination of education and experience.
• Knowledge, Skills, And Abilities:
• Previous experience in a fast-paced role, preferably within government, politics, education or another form of public service.
• Excellent written and verbal communication skills, with the ability to draft clear and concise communications.
• Strong organizational skills and attention to detail, with the ability to prioritize and manage multiple tasks effectively.
• Proficiency in using office productivity software (e.g., Microsoft Office Suite, Google Workspace).
• Knowledge of Baltimore City's government structure and key issues facing the community is a plus.
• Demonstrated ability to maintain confidentiality and handle sensitive information appropriately.
• Flexibility to work occasional evenings or weekends, as required by office events or special projects.
• A positive and proactive attitude with the ability to work both independently and collaboratively in a team-oriented environment.
• Experience working on political campaigns or as a teacher/educator a plus.

Additional Information

• Background Check Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint screening, and must be successfully completed.
• Probation All persons, including current City employees, selected for this position must complete a 6-MONTH mandatory probation.
• Financial Disclosure This position is required to complete a Financial Disclosure pursuant to Sections 7-7, 7-8, and 7-9 of the City Ethics Law. The initial financial disclosure must be submitted within 30 days of hire.
• BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER, and we are committed to a workplace that values diversity, equity, and inclusion. The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression, or any other characteristic protected by federal, state, or local laws.