Special Assets Officer 3

Overview

At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high‑quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration. We offer competitive compensation, great benefits, and professional development and advancement opportunities.

Responsibilities

• Manage a portfolio of credits (usually over $250,000 each) classified at substandard or worse, including charged‑off credits and OREO when applicable.
• Collect payments, correct document deficiencies, correct loan agreement violations, and ensure proper approval for recommended actions.
• Negotiate effectively with all parties involved in the workout function, including rehabilitation or potential upgrades and exiting the loan relationship.
• Work closely with the Director of Special Assets, Credit Management, attorneys, auctioneers, and appraisal department to ensure expeditious treatment of foreclosures, litigation, replevins, and liquidation proceedings.
• Promptly sell assigned OREO accounts and review collateral files where needed.
• Maintain property management of assigned OREO and compliance with policy regarding non‑accrual treatment, proper risk rating, charge‑offs, and regulatory policies.
• Provide monthly updates to management on collateral values, action plans, and portfolio status.
• Monitor progress of accounts placed with an attorney for litigation and establish reasonable timetables for resolution.
• Establish desired level of reduction in the assigned portfolio and provide guidance to other lenders.
• Interface across multiple bank business units to ensure timely, efficient, and compliant management of stressed and distressed portfolios.
• Maintain proficient knowledge of, and demonstrate ongoing compliance with, all applicable laws, regulations, policies, procedures, and internal controls; meet all training requirements.
• Assist the Credit Administration Department as needed to help achieve annual goals.

Qualifications

• Education, Training and Requirements: B.S. degree with a major in Finance or Accounting, or equivalent experience satisfactory to the Bank; specialized banking education and training required. All applicants must be 18 years of age or older.
• Skills: Proven negotiation and influential interpersonal skills; strong written and oral communication abilities; ability to develop and complete effective and accurate financial models; strong background in credit analysis; knowledge of bankruptcy codes, foreclosure, and other liquidation litigation.
• Experience: Minimum five to seven years exposure in special assets at a commercial lending institution, including large and complex credits, participations, loan modifications, bankruptcy, and liquidation.

Compensation and Benefits

• Salary commensurate with experience plus potential for annual merit increase.
• 11 paid holidays and paid vacation.
• Medical, Vision, and Dental insurance.
• 401(k) with generous match.
• Pension plan.
• Tuition reimbursement.
• Banking discounts and additional employee benefits.

Physical Requirements

• Ability to stand, walk, or sit while performing duties.
• Use hands and fingers, handle or feel objects, reach with hands or arms, and speak and hear.
• Occasionally lift or move up to 25 pounds.
• Close vision and ability to focus.