Special Agent- Roanoke, VA

About the role

Norfolk Southern offers a unique opportunity to be part of our proud legacy that spans nearly 200 years. We are a customer-centric, operations-driven team dedicated to advancing safety, serving communities, and driving innovation for tomorrow's rail. As part of Norfolk Southern, you’ll join a collaborative team where there are opportunities for growth across the organization. We are building a culture where everyone can thrive by owning and driving exceptional results, being humble and leading with trust, serving our customers with excellence, and collaborating and coaching to win.

As a certified and commissioned police officer, Special Agents with the Norfolk Southern Police Department work closely with communities, other law enforcement, and government agencies to advance railway safety and ensure the security of our infrastructure, community, and employees.

Responsibilities

• Patrol terminals, yards, right of ways, and other railroad property to ensure security.
• Safeguard property, employees, patrons, and goods in transit.
• Conduct inspections, background checks, and criminal investigations as assigned.
• Implement prevention techniques, inspect friend, apply security devices, and conduct surveillances to deter crimes against NS property.
• Respond to police calls for service and act as a first responder, facilitating effective coordination with fire and rescue, hazmat, environmental, law enforcement, and other emergency services.

Requirements

• Certified Law Enforcement Officer and/or Commissioned Law Enforcement Officer and/or Commissioned (Railway) Police officer.
• Position is safety sensitive; new hires must complete a pre‑employment medical screening that includes a physical, hearing, vision, and drug/alcohol test.
• Successful clearance of:
  • Criminal background check
  • Reference check
  • Driving history
  • Employment history
  • SSN verification

Skills

• Communication Skills
• Decision Making
• Analyzing Problems
• Career Path – Supervisor, Special Agent, Special Agent in Charge, Regional Superintendent Police

Benefits

• $72K/yr+ depending on experience
• Railroad retirement
• 401k match
• Health benefits
• Vacation
• Relocation for those who qualify

Schedule

• Outdoor/Field work environment
• On‑call required
• Weekend work required
• Holiday work required
• Shift work: Yes
• Travel required: 3‑5 days per month