Speakeasy Host

About the role

The Speakeasy Host is the first point of contact for guests, playing a critical role in delivering a world-class experience. This position engages and interacts with guests to elevate their visit while accentuating the history of Prohibition. The Speakeasy Host reports to the Food & Beverage Managers.

Responsibilities

• Welcome guests to the speakeasy, escort them to assigned dining or bar areas, and provide accurate wait times while monitoring waiting lists.
• Communicate effectively with servers, kitchen staff, and management to ensure efficient guest flow and service.
• Respond to guest inquiries, provide information about the speakeasy, and answer questions about the menu or services.
• Engage and interact with guests in accordance with venue guidelines, including checking IDs, controlling access, and coordinating departures.
• Protect the Museum and its guests from hazards in and around the Speakeasy and Distillery exhibit spaces by maintaining a visible presence to dissuade inappropriate behavior.
• Provide assistance to guests, employees, and visitors following established procedures.
• Play a key role in emergency situations, such as administering first aid or facilitating facility evacuations.
• Perform other duties as assigned.

Requirements

• Minimum of 1 year of hospitality experience.
• Strong communication skills for interacting effectively with guests in a fast-paced environment.
• Ability to stand and walk for an entire shift and navigate areas that may include stairs, uneven, or slick surfaces.
• Flexibility to work a varied schedule, including nights, weekends, and holidays.
• A personable and presentable demeanor.
• Passion for creating a world-class museum experience.
• Enthusiasm for working in a dynamic environment where flexibility, teamwork, and good humor are essential.

Education: High School Diploma or GED.

Pay

$20.00 per hour.