Spare Parts DK - Contract Administrator

At Everllence, we pioneer sustainable engineering for a decarbonized future. As a global leader in advanced engineering and technology, we provide innovative solutions across marine, energy, and industrial sectors. With over 14,000 employees in more than 120 countries, we are committed to driving the transition to clean energy and shaping the future of power and propulsion. Our portfolio includes cutting-edge engine technology, turbomachinery, and digital services that support our customers in achieving their environmental and operational goals. At Everllence, we believe in empowering our people, fostering innovation, and building a culture of collaboration and excellence.

About the role

Spare Parts DK - Contract Administrator Contract Administrator for Spare Parts Sales, Americas at Everllence

Responsibilities

• Coordinate and ensure the timely delivery of spare parts in accordance with customer agreements and delivery commitments.
• Prepare and issue quotations, order confirmations, and related sales documentation while maintaining accurate records and correspondence archives.
• Respond promptly to customer inquiries and requests, ensuring consistent and professional communication.
• Monitor order status, delivery schedules, and material availability in SAP to support on-time delivery performance.
• Follow up with Purchasing, Supply Chain, and Materials Management teams to resolve workflow issues and improve delivery timelines.
• Facilitate effective communication between customers, the global organization, shipping providers, and internal stakeholders throughout the sales process.
• Provide post-order support to customers and internal teams, including handling claims, delivery issues, and other service-related inquiries.
• Maintain and update customer, vessel, and regional master data, ensuring the accuracy of SAP records and customer databases.
• Monitor delivery schedule changes and proactively communicate critical updates to customers and relevant stakeholders.
• Support accounts receivable activities by assisting with customer debt collection and overdue payment follow-up.
• Contribute to a positive and collaborative work environment while supporting continuous improvement initiatives.

Requirements

• Required Education: Bachelor in Business Administration, or similar 4 years degree.
• Required Experience: Previous experience with international shipping, incoterms and tight deadlines, is key for this position. Experience in order processing and sales support.
• Desired Experience: Knowledge of the maritime industry, diesel engines and/or power plants.
• Other Skills: Results driven, ability to develop and retain internal and external customer relationships. Ability to liaise and communicate at all levels in the business. Initiative and proactive approach combined with follow-up skills. Interpersonal and communication skills. Assertive, self-motivated with the ability to work independently as well as within a team. Excellent organizational skills. Strong attention to the details. Experience with MS Office products. Demonstrated effectiveness in prioritizing multiple tasks, monitoring progress, and managing efforts in order to meet deadlines.

Physical Requirements

The majority of the time of this position requires operating in a typical office environment sitting at a desk and using telephones and personal computers.

Competencies

• Entrepreneurial mindset combined with a high degree of customer orientation.
• Sound interpersonal, presentation and intercultural skills and understanding.
• Very good coordination and organization skills in a dynamic environment.
• Ability to uphold the highest ethical standards, high integrity.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability, medical condition, reproductive health decision-making, military or veteran status, political preference, marital status, citizenship, genetic information, or other characteristics protected by applicable law. We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at humanresources-us@everllence.com