Spa Sales Associate

About the Role

At Hand & Stone Massage and Facial Spas, our Spa Sales Associates (Spa Associates) are the hosts of the spa, dedicated to creating 5-star experiences for every client. By connecting with clients, co-workers, and the community, Spa Associates ensure each service is memorable and exceptional, helping fulfill our mission of making every visit the best hour of our client's month.

This role is more than just answering the phone—it’s an opportunity to boost your paycheck with our stress-free membership sales model. Join the industry leader in wellness, backed by 20 years of proven success, in a supportive environment where your growth and well-being are top priorities.

Responsibilities

• Meet membership sales goals
• Maintain detailed knowledge of the menu of services
• Provide excellent customer service to members and guests while building lasting connections
• Effectively communicate sales, promotions, and service options with clients
• Uphold spa cleanliness standards
• Answer phones, schedule appointments, and file documents
• Perform various other duties as assigned

Benefits

• Flexible shifts designed to accommodate your lifestyle
• 10% weekly KinderCare discount for childcare
• Personal care and discounts through the LifeMart program (available in spas partnered with ADP)
• Opportunities for career growth, including live sales training webinars and advancement to lead spa associate or management roles

Pay

$16.50 - $26.00 per hour including commission

Schedule

Full-time and part-time positions available

Important Note: This position is with an independently owned and operated Hand and Stone franchisee, which is responsible for hiring decisions, employee benefits, compensation, and terms of employment.