Spa Desk Manager on Duty, Brickell (located in Four Seasons Miami)

About the Company

Equinox Group is a high-growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life—and boldly grow the lifestyle brands and experiences that define it. Our portfolio includes Equinox, SoulCycle, and Equinox Hotels, recognized globally for inspiring and motivating members and employees. With locations in major cities across the United States, London, Toronto, and Vancouver, we are passionate about high-performance living and invest in our own health and fitness.

We believe everyone has untapped potential and take a disruptive approach to unleash it. We dream big, sweat the details, and never settle for less than 110%. Obsessed with what’s new, now, and next, we lead in fashion, culture, and consumer behavior. As a community vested in each other’s success, we value humility and a team approach at every level.

About the Role

We are looking for an energetic, creative, and enthusiastic Spa Desk Manager on Duty to join the Equinox team at its state-of-the-art location in Brickell. This is a great position for a candidate looking to make a significant impact in a growing and dynamic organization.

Responsibilities

• Contribute toward the sales goals of the spa by increasing product and service sales
• Provide superior customer service to all members, prospects, and guests
• Be comfortable on the phone and reaching out to clients

Requirements

• 1-2 years of customer service experience
• Minimum 3 days per week commitment
• Excellent organizational, communication, problem-solving, and computer skills
• Enthusiastic, upbeat, outgoing, personable, and passionate about the spa industry
• Able to multi-task and utilize new techniques and ideas
• Legal right to work in the United States

Benefits

• Competitive salary and industry-leading commission opportunities
• Complimentary club membership
• Perks and incentives with our products and services, including Personal Training, Pilates, Spa, and Shop