Sous Chef, KeyBank Center

Delaware North Sportservice is seeking a Sous Chef to join our team at KeyBank Center in Buffalo, New York. In this role, you will support the Executive Chef in overseeing high-volume kitchen operations, ensuring exceptional food quality, and leading and developing the culinary team.

About the role

We are looking for candidates with strong culinary skills, creativity, and a passion for leadership to help inspire and elevate our culinary program in a fast-paced, team-driven environment.

Pay

Minimum – Anticipated Maximum Base Salary: $62,354 - $66,800 per year. In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan.

Benefits

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

Responsibilities

• Supervise and lead the culinary team, ensuring production efficiency, proper culinary techniques, adherence to recipe standards, and high-quality food preparation
• Assist in hiring, training, and mentoring team members, while creating a cohesive work environment
• Support food and labor cost management, prepare schedules, oversee inventory control, and manage ordering and receiving processes
• Collaborate with the Executive Chef and culinary team in menu design and recipe development
• Maintain a safe, sanitary, and organized kitchen that complies with state and local health department regulations and company policies

Requirements

• Minimum of 3 years of culinary experience with previous supervisory responsibilities in a large production kitchen or high-volume food and beverage operation
• Exceptional skills in high-volume cooking, food presentation, and precise recipe adherence, with the ability to lead, coach, and motivate a diverse team
• Knowledge of best practices for monitoring food and labor cost, menu development, costing, ordering, inventory, and food safety and sanitation
• Proficient computer skills, including Word and Excel
• Ability to obtain ServSafe, Food Safety Handler, and Training for Intervention Procedures certifications
• Capacity to work a flexible schedule to accommodate business levels

About the company

Delaware North operates concessions, clubs, and suites for the NHL's Buffalo Sabres at KeyBank Center and has been a partner of the Sabres since 1970. We manage concession outlets, suites, and clubs, including a members-only fine dining restaurant, at the 19,200-seat arena.

With over 100 years of history, Delaware North is a family-owned company with global operations, offering unique paths to growth and success. Our business spans iconic sports arenas, national parks, casinos, and more, providing opportunities in restaurants, hotels, sports, gaming, operations, and retail.