Sous Chef - Full Time

About the role

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Responsibilities

• Foster a fun environment
• Be a gracious host to all guests and co-workers
• Promote a positive influence in the community and participate in company-sponsored events
• Ensure the safety of team members, including keeping areas clean and free of safety hazards, debris and litter and performing all job duties in a safe and responsible manner
• Develop, maintain and manage training programs
• Oversee and direct the preparation of food products including cutting, trimming, chopping, slicing, carving, mixing, cooking, sautéing, grilling, frying, broiling, baking, and steaming and application of other preparation techniques as required for preparation of food and beverage products with an emphasis on creation of pastry products for all venues
• Ensure that all team members follow appropriate food handling procedures to ensure safe, quality products
• Ensure that freshness by directing and overseeing the rotation of items and storage at appropriate temperatures
• Develop and suggest recipes and products to maintain a leading edge in the industry
• Develop menus for catering, sales, Grab and Go, and restaurants
• Safe and efficient use of all kitchen equipment
• Assist in operation of other food and beverage venues as needed
• Handle customer complaints and support all customer service programs
• Support, implement, administer and manage standards of excellence among team members
• Understand and adhere to regulatory, department and company policies and procedures
• Make determinations regarding types of products, materials, supplies, or tools to be used
• Supervise and manage attendance and time records of team members
• Effectively manage departmental expenses including effectively and efficiently managing labor costs and staffing objectives while achieving guest satisfaction
• Supervise and manage the work processes or procedures of team members
• Congduct individual or group pre-shift meetings with team members and provide daily positive feedback
• Administer disciplinary action including but not limited to warnings, suspensions and recommendations of termination
• Protect and preserve assets of the company
• Understand and adhere to all bargaining unit agreements
• Attend all departmental and company training programs or meetings as directed
• Compile information, complete and submit reports as needed
• Adhere to all company policies and procedures
• Adhere to all gaming laws and regulations
• Perform all job duties in a safe and responsible manner including keeping areas clean and free of safety hazards, debris and litter
• Meet department uniform, appearance and grooming requirements
• Any job duty needed to promote productivity in the efficient administration of business or any reasonable request made by your supervisor or management personnel

Requirements

• Must be 21 or older
• Must have Associate degree or equivalent or a minimum of one year related experience and/or training
• Must have an outgoing, energetic and enthusiastic attitude
• Must enjoy hosting others
• Must be comfortable initiating conversations and creating a fun environment with our guests
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
• Ability to write routine reports and correspondence
• Excellent verbal and written communication skills
• Ability to prepare, read and comprehend documents
• Ability to write reports and correspondence
• Ability to speak and communicate effectively with individuals and before groups of people
• Must be able to qualify for licenses and permits required by federal, state and local regulations
• Must be able to lift up to 25 lbs

Qualifications

Equal Opportunity Employer