Jobs · Customer Service · Florida

Sous Chef

Kimpton Hotels & Restaurants · Miami Beach, FL · 5 mo ago
Customer ServiceFull-time

What You'll Do

The Sous Chef is the second-in-command of the culinary operation at Kimpton Surfcomber Hotel, serving as a key operational leader across all food and beverage outlets. This role partners directly with the Executive Chef to oversee daily execution, consistency, quality, and financial performance across a high-volume, luxury lifestyle resort.

  • Daily high-volume brunch service
  • Nightly French-inspired dinner programming
  • Solei Beach Club
  • Mediterranean-meets-South Beach cuisine
  • Poolside, beachfront, cabana, and palapa dining
  • Banquets, Catering & Special Events
  • In-room dining support
  • Seasonal activations and resort programming

Key Responsibilities Include

  • Work in close collaboration with the Executive Chef to drive culinary excellence and operational consistency
  • Lead all aspects of kitchen operations in the absence of the Executive Chef
  • Maintain exceptional standards of food quality, presentation, timing, and sanitation
  • Support seasonal menu development, recipe testing, and culinary innovation
  • Expedite service as needed, ensuring timely ticket execution and smooth service flow
  • Act as an advocate for the guest experience by supporting thoughtful, personalized hospitality
  • Team Leadership & Development
  • Supervise, mentor, and support a culinary team of approximately 28 associates
  • Interview, hire, onboard, coach, and evaluate employees
  • Identify developable team members and provide training as opportunities arise
  • Foster a collaborative, respectful, and high-performance kitchen culture
  • Lead daily lineups, pre-shift meetings, and training sessions
  • Address employee concerns, resolve issues proactively, and lead with professionalism
  • Financial & Administrative Responsibilities
  • Aid in managing labor costs, scheduling, payroll controls, and overtime
  • Support food cost control through inventory management, purchasing, and waste reduction
  • Order, stock, and inspect food items to ensure quality and proper rotation
  • Aid in recipe costing, yield management, and portion control
  • Support invoice reconciliation, inventories, and financial reporting
  • Help meet departmental financial goals while maintaining food quality and service standards
  • Operational Excellence
  • Ensure food is produced and served on a timely basis across all outlets
  • Maintain clean, organized, and inspection-ready kitchen environments
  • Supervise daily cleaning of prep kitchens, cooking lines, dish areas, pantries, and walk-ins
  • Ensure compliance with all health department, food safety, and sanitation regulations
  • Support equipment care, maintenance, and safe operating procedures
  • Maintain strong communication with Front of House leadership to ensure seamless service

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