Sous Chef
Hawksmoor · Boston, MA · 1 mo ago
ManagementFull-time
Responsibilities
- Following Guest Experience
- Competent in leading all sections of the kitchen to the highest standard, including a strong grill capability.
- Demonstrate excellent knife skills, including fish and meat preparation.
- Maintain full knowledge of product provenance and supplier partnerships; ensure only the highest quality ingredients are received and used.
- Show genuine care and ownership in delivering an exceptional guest experience.
- Understand CSI metrics and how the kitchen impacts them.
- Ensure all recipes are executed precisely and consistently, upholding Hawksmoor’s uncompromising standards.
Team Engagement & Culture
- Embody Hawksmoor values with professionalism, positivity, and integrity.
- Actively seek, welcome, and apply feedback to continuously improve.
- Train and develop Team Members, ensuring the team is progressing and reaching potential.
- Act as a mentor and role model for Team Members and new Starters.
- Communicate clearly and effectively during service, provide constructive, high-quality feedback.
- Deliver clear, calm leadership during service, fostering focus and emotional intelligence under pressure.
- Champion the team in service, across the wider restaurant, and on Blink.
- Ensure structured pre-shift briefings, ongoing training, and effective communication.
- Ensure team adherence to cleanliness and safety standards through training and example.
- Maintain a clean, organized workspace with accurate labeling at all times.
- Manage time effectively to support service and team needs.
- Implement and maintain effective kitchen systems and training programs.
- Deliver financial performance in line with company budgets while identifying efficiencies.
- Monitor stock levels across food, dry goods, and non-consumables to maintain par levels and minimize waste.
- Support recipe execution to maintain standards and protect high-value ingredients.
- Assist with ordering and stock control, including placing orders.
- Understand and can interpret flash food cost reports.
- Support sales initiatives and maximize covers through operational readiness and collaboration.
- Enforce absence and lateness policies consistently and fairly.
Purpose & DEIB
- Champion Diversity, Equity, Inclusion, and Belonging within the kitchen.
- Foster an environment, addressing inappropriate behaviors or discrimination proactively.
- Be knowledgeable about Hawksmoor’s charity partners.
- Support sustainability initiatives, waste reduction, recycling programs, and energy efficiency.
- Democratize the kitchen, inspiring pride within the team regarding quality, sustainability achievements, and partnerships.
- Understand ingredient sourcing and the significance of Hawksmoor being a B Corporation.
- Continuously identify opportunities to reduce food waste and improve environmental impact.