Sous Chef
Boomtown Casino & Hotel New Orleans · Harvey, LA · 3 days ago
ManufacturingFull-time
Responsibilities
- Provides guidance and daily supervision to staff in the department.
- Supports and administers operational goals and monitors achievements of performance and profit objectives.
- Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction.
- Produces menu items as listed in each restaurant; follows all prep lists and ensures kitchens are stocked and ready for service.
- Supports compliance to departmental budgets.
- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs.
- Ensures customer service standards are followed by all team members and addresses issues as they arise.
- Assists with maintaining cost control methods and procedures by monitoring consistent pars and inventory in each restaurant.
- Assists Chef de Cuisine with administrative duties, such as tracking/maintaining attendance records.
- Assists with maintaining established quality assurance procedures to ensure acceptable Health Department and customer service standards.
- Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management.
Requirements
- Associate degree (A.A.) in Culinary or related field, and minimum two (2) years of culinary experience required; or equivalent combination of education and experience.
- Minimum one (1) year of previous supervisory experience required.
Qualifications
- Excellent written and verbal communication skills; fluent and literate in English.
- Proficient in Microsoft Office applications (Excel, Word, and Outlook).
- Maintains strict confidentiality in all departmental and company matters.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
- Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
- Ability to interact with guests, staff, and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.
- Ability to work all shifts, including nights, weekends, and holidays, as business needs dictate.