SORM | Business Analyst | 26-0584

General Description

The State Office of Risk Management is seeking a Business Analyst to engage with various operations, evaluating workflows, systems, policies, and procedures to find efficiencies and improvements.

About the Role

This position is crucial for discovering areas of improvement, finding best practices, and assisting in the implementation of new systems. It involves coordinating and implementing organizational studies and evaluations, reviewing systems and procedures, coordinating work simplification studies, and reviewing operations and procedures manuals to operate more efficiently and effectively.

Essential Position Functions

• Captures and analyzes historical, current, and projected data to identify problems, causes, and areas for procedural or system changes.
• Develops solutions to organizational issues and concerns, develops organizational change strategies and plans, and/or conducts training for their implementation.
• Evaluates agency functions and activities being considered for conversion to contract operations.
• Evaluates industry developments and makes recommendations for possible agency application.
• Maintains relevant knowledge necessary to perform essential job functions.
• Maintains effective working relationships within and outside the agency.
• Identifies problems, evaluates alternatives, and implements solutions.
• Develops and evaluates policies and procedures.

Minimum Qualifications

• Graduation from an accredited four-year college or university with major course work in Business Administration, Marketing, Communications, or a related field.
• Additional related experience may be substituted for education on a year-by-year basis.
• Working knowledge of training evaluation methods.
• Knowledge of organizational development and management practices as applied to the analysis, evaluation, development, and implementation of programs, policies, and procedures.
• Knowledge of methods and procedures analysis techniques; of work simplification methods; of forms and reports design and control procedures; and of statistical analysis.
• Skills in organization, planning, and communication.
• Ability to analyze problems, recommend and present alternative solutions, conduct studies, develop and interpret policies and procedures, implement policies and procedures, prepare concise reports, and train others.
• Ability to establish program goals and objectives that support the strategic plan.
• Ability to coordinate multiple projects simultaneously.
• Ability to maintain effective working relationships within and outside the agency.
• Ability to identify problems, evaluate alternatives, and implement solutions.
• Ability to develop and evaluate policies and procedures.
• Ability to work more than 40 hours as needed and in compliance with the FLSA.
• Ability to travel (including overnight travel) up to 5%.

Preferred Qualifications

• Master's Degree in Business Administration, Marketing, Communications, or related field from a regionally accredited university.
• Demonstrated success with process improvement and metrics.
• Experience with development of training to facilitate process changes in an organization.