SOP Specialist

Salary

Salary: $65,000 - $75,000 + MyShare Equity

About the role

The SOP Specialist is responsible for auditing, creating, documenting, and enforcing the step-by-step processes required to manage Warehouse Operations. They act as the vital bridge connecting a company's business goals with the daily execution of the Warehouse.

Responsibilities

• Own and maintain all warehouse operational SOPs and process standards.
• Govern process compliance and accountability.
• Conduct regular audits to ensure adherence to standards.
• Identify and eliminate process variability across facilities.
• Lead process mapping, redesign, and optimization initiatives.
• Evaluate process effectiveness and adjust standards based on measurable results.
• Partner with Innovation & Implementation to implement new processes.
• Diagnose process breakdowns and implement corrective frameworks.
• Ensure new initiatives are operationalized with clear documentation, training, and accountability measures.
• Assist in training and knowledge gap closure for the warehouses in SOPs.

Requirements

• Exceptional attention to detail.
• Champion fluid communication, collaboration, and continuous learning/improvement initiatives.
• Understand requirements and how they translate in application features.
• Demonstrate commitment to quality and implementing best practices.
• Perform root cause analysis to identify and solve complex business problems.
• Curate business requirements for complex multi-function application projects.
• Help identify alternate solutions, perform cost benefit analysis, and feasibility studies.
• Help identify risks and develop mitigation strategies and tactics.
• Provide input on project schedule and accurate estimation of project deliverables.
• Experience system testing, data integrations, solutions and feature enhancements and able to coordinate/simulate user acceptance testing.
• Bi-lingual in both English and Spanish is preferred.

Qualifications

• Bachelor Degree in Information Systems, Supply Chain, Business Administration, or any related field required.
• Knowledge of basic Microsoft Suite skills is required.
• SQL knowledge is a plus.
• Experience with Visio is preferred.
• Knowledge of software development life cycle is a plus.
• Experience with Synapse or similar WMS software is preferred.
• 3+ years' experience in a Warehousing or Logistics continuous improvement/operations or related role is preferred.

Skills

• Exceptional attention to detail.
• Champion fluid communication, collaboration, and continuous learning/improvement initiatives.
• Understand requirements and how they translate in application features.
• Demonstrate commitment to quality and implementing best practices.
• Perform root cause analysis to identify and solve complex business problems.
• Curate business requirements for complex multi-function application projects.
• Help identify alternate solutions, perform cost benefit analysis, and feasibility studies.
• Help identify risks and develop mitigation strategies and tactics.
• Provide input on project schedule and accurate estimation of project deliverables.

Benefits

• 401(k) matching.
• Medical/Dental/Vision insurance.
• Employee discount.
• Flexible spending account.
• Health savings account.
• Paid time off.
• Sick Days.
• Long-term Disability Insurance.
• Short-term Disability Insurance.
• Accidental Insurance.
• Critical Illness Insurance.
• MyShare program.

Pay

Salary: $65,000 - $75,000 + MyShare Equity

Schedule

This job requires travel between facilities and will primarily be an in-office role with some ability to work remote from time to time. Out of state travel may be required up to 25% of the time.