SOP/CONOPS Governance Analyst

About the Role

The SOP / CONOPS Governance Analyst owns and maintains the governance documentation set for a 24x7x365 national-level cyber command center. This role develops standard operating procedures, CONOPS-aligned processes, and work instructions to ensure consistent, auditable operations that remain stable through staffing changes. Work is performed directly with operators, ensuring procedures match real floor practice.

Responsibilities

• Governance Documentation Ownership
  • Manage SOPs, work instructions, and supporting process documentation.
  • Produce the annual governance package and quarterly updates.
  • Maintain a version-controlled, traceable documentation baseline.
  • Ensure coverage across all watch-floor and incident functions; identify gaps.
• SOP & Work Instruction Development
  • Create procedures that reflect actual operational practice and are usable on shift.
  • Work directly with watch officers, analysts, and incident staff to capture real workflows.
  • Write with clarity and specificity to support consistent execution across shifts.
  • Consolidate, retire, or correct outdated procedures.
• Procedures for Analysis, Review & Authority
  • Document analytic workflow from research through assessment and decision.
  • Define review criteria for assessments and recommended actions.
  • Capture authority models, including external approval requirements.
  • Document classification handling and downgrade request procedures.
• CONOPS Alignment
  • Ensure procedures align with CONOPS and approved mission direction.
  • Identify and escalate operational practice diverging from CONOPS.
  • Support updates to CONOPS-level documentation as mission scope changes.
• Configuration Control & Change Integration
  • Maintain configuration control for the documentation set, including review and release procedures.
  • Integrate changes from incidents, AARs, exercises, tool updates, and customer direction.
  • Track pending changes through completion.
• Continuous Improvement
  • Use AARs, metrics, and operator feedback to improve procedures.
  • Recommend process changes to reduce manual effort, remove ambiguity, or address failure modes.
  • Support exercises and readiness activities that validate procedures under load.
• Deliverable Production & Review
  • Produce contract-required governance deliverables at expected quality.
  • Coordinate internal review and approval.
  • Maintain records of submissions and associated requirements.

Requirements

• 5+ years of related experience.
• Experience authoring SOPs, work instructions, or CONOPS documentation.
• Ability to elicit and translate practitioner workflows into clear procedures.
• Experience maintaining controlled documentation baselines.
• Experience producing recurring deliverables on schedule.
• Strong written communication and attention to precision.
• Technical training, certification, or degree.
• Active Top Secret clearance; ability to obtain Top Secret/SCI.
• US Citizenship required.

Preferred Qualifications

• Experience in national-level cyber operations centers.
• Experience developing governance documentation for SOCs or watch floors.
• Familiarity with incident response lifecycle, escalation frameworks, and authority models.
• Experience documenting analytic review or approval workflows.
• Experience supporting readiness reviews, exercises, or AARs.
• Familiarity with ISO, CMMI, or similar frameworks.

Pay

The likely salary range for this position is $114,750 - $155,250.

Schedule

• Scheduled Weekly Hours: 40
• Travel Required: Less than 10%
• Telecommuting Options: Hybrid

Benefits

• Medical, dental, and vision plan options, some with Health Savings Accounts.
• 401(k) plan with company match (pre- and post-tax contributions up to IRS annual limits).
• Paid time off: vacation, sick, personal time, holidays, parental leave, military leave, bereavement, and jury duty.
• Flexible work weeks where possible.
• Short- and long-term disability benefits, life insurance, accidental death and dismemberment, personal accident, critical illness, and business travel and accident insurance.