Sonny's BBQ Restaurant Manager

Sonny’s BBQ – Restaurant Manager Location: Valdosta, GA Company: The iServ Group – A Licensed Franchisee of Sonny’s BBQ® Position Type: Full‑time, salaried, on‑site Benefits: Insurance, PTO, 401k + Annual Salary: $50,000 - $60,000 Great Leaders Can Grow With A Thriving Brand We’re looking for an experienced Restaurant Manager who has a passion for the FULL-SERVICE restaurant business and a desire to lead a winning team. As a Sonny’s BBQ Restaurant Manager, you’ll be responsible for day‑to‑day operations, team development, and delivering a consistent excellent guest experience that represents the brand and our values. You’ll be supported by a company that focuses on people’s development, training, and fair performance expectations. If you’re hungry to grow, eager to lead, and ready to take on new challenges, this is your opportunity to shine. What You’ll Do Bring your hands-on energy, heart and focus to both the front & back of house. Lead and develop a team of 25–40 hourly team members, including training, schedules, and coaching. Contribute to managing P&L for your store by controlling food & labor costs, controlling waste, as well as looking for ways to improve people retention and guest satisfaction. Ensure both front & back of house run smoothly, consistently, and on brand, with clear standards around food quality, cleanliness, speed of service and overall guest experience. Communicate clearly with above store management, Team, and guests, handling feedback (good and bad), and keep your store a positive, professional place to work. Partner with General Manager and above store leadership on performance reviews, promotions, and internal growth opportunities. Who You Are (Required Qualifications) A minimum of 2 years of full-service restaurant management experience (both front & back of house) in a high-volume restaurant (fast‑casual, family dining, or BBQ). Comfortable in a fast‑moving environment where “hustle” is paired with structure and accountability. Proven at coaching team members, resolving conflict, and building a culture that reduces turnover. Ability to effectively share information and new objectives with both management and hourly Team Members. Good at basic math, reading schedules, and using simple systems (POS, email, simple reporting). Available to work nights, weekends, and holidays as needed; this is an on‑site leadership role. A valid driver’s license and the ability to complete a successful driver insurability check; as well as reliable transportation. Must be able to submit and pass a background check. Nice to have: (Desired Qualifications) Prior BBQ or meat‑focused restaurant experience. Experience training or mentoring Managers-In-Training or high‑potential supervisors. Why This Matters At iServ / Sonny’s BBQ, managers don’t just “run a store.” You’re part of a growing management group with multiple brands and locations across Florida and southern Georgia. We invest in: Internal growth: We promote from within and look for managers who can grow into multi‑unit or training roles when they’re ready. Real support: You’ll have a caring team of upper management, HR support, and regular conversations about performance, compensation, and your career path. About The Position Reports to Directors and upper store management regularly regarding store performance. Works with both FOH & BOH team members to ensure all shifts run smoothly and the needs of our guests are met above expectation. Ensures proper staffing levels are met daily while also following budget guidelines. Ensures THE ISERV GROUP’s Mission and Values are communicated, understood, and practiced with all team members, as well as our policies and procedures are followed in all situations. Prepares monthly financial objectives by analyzing forecasts, trends, and variances. Hires, trains, and develops all hourly team members while ensuring they feel appreciated and comfortable in their roles. Upholds specs and company standards for all outgoing dishes & drinks. Knowledge of all menu items, including consistently changing seasonal items. Maintains all required licenses, posters, documentation, and safety equipment. Maintains safe & organized work areas. Performs bi-weekly inventory and communicates with vendors for food orders. Who We Are We are a fast-casual dining restaurant. Our managers are involved in all areas of the restaurant and should feel comfortable in both FOH & BOH. Be prepared to stand for prolonged periods of time and handle products, tools, paperwork, and equipment. All Team Members may be requested to work with cleaning chemicals as well as be exposed to wet and/or humid conditions, extreme heat, steam, and cold, which are present in a kitchen environment. Team Members may inhale smoke from a wood-burning cooker. Our Managers regularly lift and/or move up to 35 pounds, and occasionally lift and/or move up to 75 pounds with a team. ANNUAL SALARY: $50,000-$60,000 OUR HOURS: Sunday-Thursday 11AM-9PM / Friday-Saturday 11AM-9:30PM Why Join the iServ Team? Growth Ahead. We’re a growing company with big expansion plans – bringing plenty of room for your career to grow. Advance From Within. We believe in promoting our leaders and giving you the tools to succeed. People-First Culture. We invest in our teams, mentor our managers, and inspire both personal and professional growth. Our Perks & Benefits Competitive Pay with monthly bonus potential Immediate PTO Select Paid Holidays Work/Life Balance 401K with employer match Health/Dental/Vision Insurance with company contribution Company paid Life Insurance Team Member food discounts (On Duty -100% / Off Duty – 25%) Ongoing development Multiple Levels of Care (Team Chaplains, iServ Cares) CHECK US OUT FOR MORE INFORMATION: www.iserv.team Legalese Associated With Application Submission I certify that all information I have provided in order to apply for and secure work for this company is true, complete and correct including any voluntary questionnaires. All information and documents previously and hereafter provided to the employer in connection with my application for employment are incorporated by reference herein. I understand that any information provided by me that is found to be false, incomplete or misrepresented in any respect will be sufficient to (i) cancel further consideration of this application, or (ii) constituted sufficient grounds to discharge me from the employer's service, whenever it is discovered. I expressly authorize, without reservation, the employer, its representatives, employees or agents to contact and obtain information from all references (personal and professional), employers, publish agencies, licensing authorities and educational institutions and to otherwise verify the accuracy of all information provided by me in this application, resume, or job interview. I hereby waive any and all rights and claims I may have regarding this company, its agents, employees or representatives, for seeking, gathering and using such information in the employment process and all other persons, corporations or organizations for furnishing such information to me. I understand that the employer does not unlawfully discriminate in employment and no question on this application is used for the purpose of limiting or excusing any applicant from consideration for employment on a basis prohibited by applicable local, state or federal law. I understand that this application remains current for only 30 days. At the conclusion of that time, if I have not heard from this employer and still wish to be considered for employment, it will be necessary to reapply and fill out a new application. If I am hired, I understand that I am free to resign at any time, with or without cause and without prior notice, and the employer reserves the same right to terminate my employment at any time, with or without cause and without prior notice, except as may be required by law. I understand that if I choose to voluntarily terminate my employment, the company may either permit me to continue my employment during the notice period or may accept my resignation immediately. This application does not constitute an agreement or contract for employment for any specified period or definite duration. I understand that no supervisor or representative of this company is authorized to make any assurances to the contrary and that no implied, oral or written agreements contrary to the foregoing express language are valid unless they are in writing and signed by the employer's president. In the event of my employment, I will comply with all rules and regulations as set forth in the company's policy manual or other communications distributed to all employees. I also understand that if I am hired, I will be required to provide proof of identity and legal authority to work in the United States and that federal immigration laws require me to complete an I-9 Form in this regard. ISM