Sonny's BBQ Restaurant Manager

iServ, a licensed franchisee of Sonny’s BBQ®, is seeking an experienced Full Serve Restaurant Manager to join our team rooted in hospitality, quality, and the love of BBQ. As a hands-on manager, you’ll guide a team that values hard work, teamwork, and genuine care for our guests.

About Us

At Sonny's BBQ, we live by the principles the brand was founded on in 1968—passion for BBQ, respect for time-honored traditions, and a commitment to perfecting our craft. We prioritize putting others first, ensuring every guest feels at home. This is more than a job; it’s an opportunity to grow with a team that values leadership, pride, and exceptional service.

Pay

Annual salary: $50,000–$60,000, with monthly bonus potential.

Schedule

Sunday–Thursday: 11 AM–9 PM
Friday–Saturday: 11 AM–9:30 PM

Benefits

• Competitive pay with monthly bonus potential
• Immediate PTO
• Select paid holidays
• Work/life balance
• 401K with employer match
• Health, dental, and vision insurance with company contribution
• Company-paid life insurance
• Team member food discounts (100% on duty, 25% off duty)
• Ongoing development and mentorship
• Multiple levels of care (Team Chaplains, iServ Cares)
• Community service opportunities

Requirements

• Minimum of 2 years of proven full-serve restaurant management experience in a high-volume restaurant
• Valid driver’s license and ability to pass a driver insurability check; reliable transportation
• Flexible schedule to cover manager shifts on busy days/special events
• Ability to pass a background check
• Strong ability to train, coach, mentor, and communicate with both management and hourly team members
• Comprehensive understanding of full-serve restaurant operations and financial management

Responsibilities

• Report to directors and upper store management regarding store performance
• Work with FOH and BOH teams to ensure smooth shifts and exceptional guest experiences
• Maintain proper staffing levels while adhering to budget guidelines
• Communicate and uphold iServ Group’s Mission, Values, policies, and procedures
• Prepare monthly financial objectives by analyzing forecasts, trends, and variances
• Hire, train, and develop hourly team members, fostering a supportive work environment
• Uphold specs and company standards for all outgoing dishes and drinks
• Knowledge of all menu items, including seasonal changes
• Maintain required licenses, posters, documentation, and safety equipment
• Keep work areas safe and organized
• Perform bi-weekly inventory and manage vendor communications for food orders

Work Environment

• Fast-casual dining restaurant with involvement in all areas (FOH and BOH)
• Prolonged standing and handling of products, tools, paperwork, and equipment
• Exposure to wet/humid conditions, extreme heat, steam, cold, and cleaning chemicals
• Potential inhalation of smoke from a wood-burning cooker
• Regular lifting of up to 35 pounds; occasional team lifting of up to 75 pounds