Sommelier, Wisconsin Room

About the role

The Sommelier supports the wine program and service standards. This casual role primarily focuses on providing professional wine service and sales assistance to guests, as well as assisting the Senior Sommelier with operational tasks.

Responsibilities

• Wine Service and Guest Interaction
  • Providing professional wine sales assistance
  • Providing professional wine service, including re-pours
  • Ensuring proper glassware is used and providing labels upon request
  • Communicating daily with the Restaurant Manager and/or Dining Supervisor to review reservations taken and learn about any upcoming reservation regarding wine
  • Processing sales through POS and properly processing payments
• Operational Support and Maintenance
  • Assisting in maintaining accurate inventory
  • Assisting the Senior Sommelier in putting away purchased wine deliveries
  • Assisting the Senior Sommelier with printing, writing, and making changes to wine lists as needed
  • Helping maintain wine cellars for cleanliness, temperature, lighting, etc.
  • Assisting in ensuring all necessary equipment is in stock and in proper order
• Education and Training
  • Attending and occasionally holding daily briefings with the Restaurant FOH staff before the start of operation
  • Participating in the Wine Academy classes and demonstrations for Food & Beverage staff to ensure high-quality service
  • Assisting staff in one or all the following duties during idle times: back waiter, hosting, reservationist, bus, bar service, and polishing

Requirements

• A degree in restaurant/hotel management and/or experience in a food and beverage position in an upscale Hotel/Restaurant is preferred
• Minimum 2 years' experience selling fine wine is beneficial
• Experience as a server or bartender is required
• Accreditation from Court of Master Sommeliers or similar program is required
• An adequate level of skill with the use of common computer systems, including all Office products
• Applicants must be authorized to work in the US without requiring sponsorship now or in the future

Pay

• Hourly range: $21.30 - $31.90 (specific rate influenced by factors including education and work location)
• $1,000 sign on bonus

Schedule

• Full-time position with weekend availability required
• Hours vary between 2:00 pm - 11:00 pm

Benefits

• Health, vision, dental
• 401(k) with company matching
• Ongoing investment in personal development
• Opportunity to collaborate across functions and roles