Solutions / Systems Engineer

About the role

GovCIO is hiring a Solutions/Systems Engineer to design, implement, and maintain audiovisual systems supporting Special Operations. This is an onsite position located in Fayetteville, NC.

Responsibilities

• Provides hands-on technical and project management support aligned with contract requirements and mission objectives.
• Design, Implementation, and Maintenance of AV Systems
  • Designs, implements, and maintains advanced AV systems tailored to client and mission requirements, including hardware selection, software configuration, and integration with architectural elements.
  • Ensures all designs comply with AVIXA CTS standards and industry best practices for performance, scalability, and security.
  • Conducts site surveys to assess environmental factors, infrastructure readiness, and user needs.
  • Guides the Technical Writer and Computer-Aided Design Technician in producing comprehensive technical documentation (wiring diagrams, equipment specs, installation guides, project timelines).
• Operational Support and Troubleshooting
  • Manages the Installation Team and provides oversight in troubleshooting AV equipment (projectors, displays, microphones, speakers, amplifiers, video conferencing systems, control interfaces).
  • Ensures reliable system operation for local and remote users through system testing, commissioning, and calibration.
  • Delivers hands-on end-user training, develops user manuals, and provides ongoing technical support.
• Collaboration and Integration
  • Collaborates with clients, vendors, architects, IT professionals, and construction teams to coordinate project milestones and address technical challenges.
  • Facilitates communication between engineering and other departments to ensure efficient workflow and timely project delivery.
• Project Management and Documentation
  • Develops comprehensive project plans, defining objectives, deliverables, timelines, and milestones.
  • Allocates and manages project resources (personnel, equipment, budget) to ensure efficiency and adherence to financial constraints.
  • Tracks and analyzes project progress using performance metrics and implements corrective actions as needed.
  • Establishes quality assurance processes to ensure deliverables meet or exceed standards and client expectations.
  • Maintains accurate records of service, repairs, upgrades, and installations; implements preventative maintenance schedules.
  • Upholds compliance with safety regulations, industry codes, and environmental standards.
• Continuous Improvement and Professional Development
  • Stays current with emerging technologies, AV industry trends, and evolving CTS certification guidelines.
  • Participates in professional development, attends industry conferences, and evaluates new products.
• Direct Contract Support Justification
  • Supports system engineering, integration, installation, testing, logistics, technical field assistance, and sustainment as required by contract deliverables.
  • Maintains joint management of the AV Integrated Logistics Support Plan (ILSP) for AV systems (VIDS, expeditionary AV, conference rooms) supporting GCTC sites.
  • Assists in proposal generation, technical documentation, and risk mitigation to ensure compliance with government and industry standards.
  • Ensures the engineering team provides surge support and rapid response installation/maintenance as mission requirements dictate.
• Leadership and Team Development
  • Oversees daily operations of the engineering department, ensuring efficient workflow and timely project delivery.
  • Mentors and supports engineering staff, promoting professional development and team engagement.
  • Reports on operational performance to senior leadership and recommends improvements.

Requirements

• High School diploma with 6–9 years of relevant experience (or commensurate experience).
• Active TS/SCI clearance.
• AVIXA Certified Technology Specialist (CTS) or equivalent.

Skills

• Required
  • Technical expertise in engineering principles and AV system design/integration.
  • Project management and scheduling proficiency.
  • Strong problem-solving, troubleshooting, and collaboration skills.
  • Effective verbal and written communication.
  • Budgeting, cost control, and vendor/stakeholder management.
  • Quality assurance, documentation, and reporting.
  • Adaptability, flexibility, time management, and prioritization.
  • Knowledge of industry standards, regulations, and risk mitigation.
  • Leadership and personnel supervision.
• Preferred
  • PMI-PMP certification.
  • Budgeting and cost-control competency.
  • BICSI or Optical Fiber certification.
  • Cisco Certified Network Associate (CCNA) certification (copy required with application).
  • CompTIA Security+ Certification (copy required with application).
  • Any Audio-Visual Industry recognized certifications.
  • Demonstrated knowledge in Cisco TelePresence Management Suite.
  • Experience in Multi-media Video Walls.
  • Experience working in a Sensitive Compartmented Information Facility (SCIF).
  • Experience supporting Special Operations.

Pay

Posted salary range: USD $100,000.00 – USD $115,000.00 per year.