Solutions Sales Rep

Essential Functions

• Selling primarily to “end-user” customers.
• Up‑selling/cross‑selling to the existing customer base.
• Maintaining and developing positive customer relationships.
• Achieving or exceeding assigned annual/quarterly quotas for both the installation and service businesses.
• Growing the company’s recurring monthly revenue (RMR) business by providing solutions to existing as well as new clients.

Responsibilities

• Using technical, organizational, and customer knowledge to influence customers and assist them in buying the products and services required to meet their needs, resulting in revenue generation for the company.
• Conducting site surveys in preparation of customer needs analysis and estimates.
• Preparing statement(s) of work (SOW) and corresponding sales estimate(s).
• Conducting sales presentations to customers and management, as required.
• Demonstrating a thorough understanding of company services.
• Acquiring and maintaining sound knowledge of all product lines and services offered.
• Partnering with internal departments to communicate job scopes and relay customer needs.
• Attracting new customers and up‑selling a client base through a combination of field sales, phone sales, and direct marketing efforts.
• Possessing excellent cold‑calling skills and the ability to identify and find new business.
• Generating sales leads and customer account information.
• Creating proposals for customers; outlining plans for preventive maintenance (including the scope of repairs and solutions); reviewing testing reports and working with Service Technicians to quantify service repair proposals based on discrepancies discovered during system inspections.
• Assisting in marketing initiatives related to sales activities, including the development of sales and business plans.
• Reviewing testing reports and working with service technicians to quantify service repair proposals based on deficiencies discovered during system inspections.

Requirements

• High School Diploma, Bachelor’s degree or equivalent, or three (3) to five (5) years of professional experience in high‑volume sales and a fast‑paced environment.
• Minimum of five (5) years of industry experience as a successful sales representative.
• Consistently met or exceeded sales performance for the past three (3) to five (5) years.
• Professional knowledge with an in‑depth understanding of fire alarm/life‑safety, intrusion alarm, access control, video surveillance, nurse‑call, and low‑voltage systems, including installation, testing, inspection and maintenance.
• Ability to organically grow business by providing solutions to new and existing clients.
• Ability to build customer relationships through consultative selling and promote customer confidence in Everon.
• Technical aptitude and understanding of drawings and codes.
• Self‑motivated with a strong work ethic.
• Strong negotiation and prospecting skills.
• Excellent verbal, written, and presentation skills; ability to present to senior‑level executives.
• Proficiency with Microsoft Office (Word, PowerPoint, Excel, Outlook).
• Full‑time availability and willingness to travel, including nights and weekends, to accommodate customers’ schedules, trainings, meetings, etc.
• Valid driver’s license with an acceptable record; ability to clear pre‑employment criminal background check and drug screening.

Work Environment: The noise level is usually moderate. Work occurs in normal office/field settings, construction sites, and customers’ facilities. Extended hours may be required to support business needs.

Physical Requirements: Occasionally required to stand, walk, sit, twist, use hands, push, pull, reach, climb, stoop, kneel, crouch, or crawl, and talk or hear. Must regularly lift/move up to 10 lb and occasionally up to approximately 25 lb. Vision requirements include close, distance, color, peripheral, depth perception, and focus adjustment. Reasonable accommodations may be made for individuals with disabilities.

Pay

The budgeted pay range for this role (as of November 2024) is $45,000 – $80,000, based on tenure, experience, qualifications, certifications, and geographic considerations.

Benefits

• Health and welfare benefits
• 401(k) plan with company match
• Short‑term and long‑term disability coverage
• Life insurance
• Wellbeing benefits
• Paid time off and other benefits