Solutions Manager– Enterprise Portfolio Solutions , Leasing Advisory

Primary Responsibilities

• Management / Teamwork / Leadership
  • Lead through influence, not direct management
  • Proven track record in leadership or complex roles
  • Demonstrated ability to partner, critical for success when working with internal Subject Matter Experts including Leasing Advisory teams
  • Work in a high-pressure environment
  • Make quick decisions
  • Build successful relationships
  • Able to respond to different personality types (internally and externally)
  • Maintain a thorough knowledge of the competitive environment and articulate the firm's value proposition
  • Managerial Courage – willing to share unpopular positions in the sales process when appropriate
• Process Accountability and Ownership
  • Maximize Firm’s internal network to support the creation of creative and customized solutions
  • Own deliverables that will be key for bid success and assist the Sales Lead(s) in successfully converting solutions into profitable accounts
  • Integrated data gathering including leasing transaction data and market intelligence
  • Participate in client-facing meetings to help diagnose client needs and customize our findings
  • Coordinate resources across geographies to ensure quality of proposed service offering
  • Portfolio cost modeling
  • Financial pricing model incorporating leasing advisory services and transaction projections
  • Proposed team structure to ensure success
  • Scope clarification with Sales leads, SMEs, solutions teammates, and clients
  • Assumptions, risk and risk mitigation documentation
  • Ability to take data and create a compelling work product, and help present that to the clients, either in person or via video
  • Communicate with the transition team and account management organization to help facilitate operational handoff if successful in converting bid to ongoing account
  • Excellent capacity to listen, articulate back what was heard, and mold this into a solution
  • Able to present in front of many different types of clients and flexibility with presentation style
  • Able to receive constructive and critical feedback while rehearsing presentations and role playing
  • Ensure our best solutions, practices, value prop and pricing is applied to every deal
  • Strong grasp of real estate outsourcing including leasing advisory models to design the right solution based on what the client is trying to solve
  • Help identify additional potential sales or growth opportunities during the RFP process
  • Pricing Proforma owner during any negotiations to validate scope and price changes on P&L
  • Partner with sales lead and other team members to ensure all details from pricing and bid make it into the final MSA
  • Develop needed benchmarks and analytics to support estimating and pricing when scope is lacking
  • Identify any financial or delivery risks for JLL, including completing the internal profitability analysis for JLL
  • Financial acumen to create, understand and articulate a value proposition impact
• Process & Project Management
  • Strong organizational skills, detail-focused, tenacious follow-up skills
  • Ability to prioritize competing priorities
  • Strong Project / Process Management skills
  • Ability to drive and attain output from multiple and diverse disciplines and team members
• Governance
  • Ensure that Sales is leveraging their internal best practices and tools on every deal

Qualifications

• Bachelor's degree required
• 10+ years of JLL or industry-related experience required
• Proven track record in leadership or complex roles
• Strong background in Operations (on account), ideally depth in TM Brokerage, Leasing Advisory, or Portfolio related services
• Strong leadership and organization skills
• Strong writing skills including the ability to communicate the complete holistic solution in a clear and concise detailed narrative and executive summary
• Excellent communication (oral, written and presentation) and analytical skills
• Ability to work in a collaborative environment and with competing priorities
• Relates well to all levels; establishes confidence and trust; highly thought of by peers and leaders
• Ability to lead development of creative or unique solutions – thinking beyond what we have always done, creating a vision of what could be, driving through hurdles, leading teams to develop unique solutions