Solutions Engineer, Wireless
About the role
This role supports business sales by providing technical expertise to design and present wireless solutions that meet customer needs. It involves consulting on customer opportunities, analyzing wireless network coverage, and assisting with in-building coverage requests. The role requires maintaining expert knowledge of wireless devices, network technologies, and value-added solutions to inform sales strategies. Success is measured by the ability to effectively support sales teams, address technical inquiries, and contribute to customer satisfaction. The work impacts the organization by enabling tailored wireless solutions that enhance customer experience and drive business growth.
Remote Work & Territory Alignment
This is a remote position aligned to a specific business market or territory. To effectively support our sales teams and customers, candidates should reside within or in reasonable proximity to the primary market or territory they will support. Location expectations will be based on business coverage needs and may include regular travel within the assigned territory. In general, assigned territory would be around the Frisco, Dallas Ft Worth, Austin, and San Antonio metro areas, and candidates near those metro areas will be preferred.
Job Responsibilities
- Support small business sales teams selling in-market to drive solution adoption and customer engagement (accounts with 1–9 employees)
- Participate in multiple customer meetings daily to provide technical consultation and solution guidance, including presenting solution features, benefits, and ROI
- Assist with in-building coverage requests to improve network accessibility
- Maintain expert-level knowledge of wireless devices, network technologies, and value-added solutions to support sales efforts
- Ability to travel 25-50% of the time.
- Perform other duties and projects as assigned by business management as needed
Education And Work Experience
- Bachelor's degree plus 3 years of related work experience OR an advanced degree with 1 year of related work experience OR