Solutions Engineer - US Public Sector (USPS)

Meet the Team

The Global Virtual Sales organization is one of Cisco's fastest growing sales teams and is the talent engine for Cisco Sales with diverse and motivated teams that consistently deliver profitable growth. The team serves the customer life cycle through a series of selling motions to drive higher value and an efficient experience from Cisco solutions. This dynamic and international team brings determination to the sales floor every day, connecting Cisco customers with solutions that can transform their businesses and change the world. A platform for success is provided, including coaching, training and on-the-job learning that strongly supports career advancement. An innovative, flexible and award-winning working environment is offered, using the latest Cisco technology to enable and empower performance to the very best of abilities. The teams promptly adapt to respond to market changes, and all members are highly encouraged to give back to local communities.

Your Impact

This role offers a career where challenge and appreciation go hand in hand, surrounded by a dynamic team that values creativity, ambition, and genuine connections. In this collaborative environment, colleagues become friends, managers provide dedicated coaching, and innovative thinking builds every success. As a Solutions Engineer – USPS, this role functions as a technical sales professional, owning the Cisco brand with customers and partners. The role provides technical solutions to address customer and partner business needs, collaborating with the aligned Inside Account Executives (iAEs) on the customer plan, jointly ensuring customer success. The Solutions Engineer serves as an authority or trusted technical advisor by the account team and customer/partner.

Responsibilities

• Demonstrating solid understanding of Cisco's portfolio, including any specialized/architecture perspective.
• Increasing penetration via cross/up-selling and displacing competition.
• Leading the technical relationship with customer(s)/partner(s).
• Leading engagements with IT & decision makers at customer/partner and LOB interaction.
• Possessing knowledge of the customer environment and market, including competitor plays.
• Serving as a primary technical sales influencer.
• Translating needs into technical requirements.
• Spending most selling time landing opportunities and expanding within an account.
• Involvement in territory strategic planning.
• Providing active feedback to relevant sales teams on strategic customer needs and market opportunities, and competitive market tactics.
• Taking the lead on moving deals across the technical sales process.
• Designing and communicating relevant solutions based on technical and business requirements identified by the customer or partner.
• Managing a virtual support team of sales resources.
• Leveraging relevant tools and resources to support a deal.
• Accountable for getting the technical closure.
• Increasing revenue – closed opportunities converted to closed deals.
• Displacing competitors/increasing market share.
• Increasing net new customers on a quarterly basis.

Minimum Qualifications

• Experience selling or supporting security, networking, compute, and/or collaboration solutions
• CCNA level understanding or background in campus network design, including switching, wireless, and routing

Preferred Qualifications

• 3+ years of experience in a customer-facing sales engineering or technical pre-sales role.
• Cisco CCNP Enterprise (CCNP EN) certification or Cisco Certified Internetwork Expert (CCIE) certification
• Proven track record of success in technical sales or solutions engineering roles.
• Highly motivated with a "hunting spirit" to assist Account Executives in developing new opportunities and growing business.
• Strong communication and interpersonal skills with the ability to engage effectively with customers and partners.

Why Cisco?

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.