Jobs · Engineering

Solutions Engineer (Remote-Chicago)

Dynatrace · Chicago, IL · 1 mo ago
RemoteRemoteEngineering$130k–$160k/yrFull-time
We need to output HTML fragment with sections: About the role? Actually the posting includes "Your role at Dynatrace What’s the role?" etc. We need to use

for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections when posting has real specific content. We need to parse content. First, we need to extract sections: - About the role: description of role: "As a Dynatrace Solution Engineer, you will be a key member of the Dynatrace sales engine and will be responsible for providing excellent technical support to the sales team. You will be the expert on Dynatrace and all facets of Advanced Observability. Within this exciting role, you will be responsible for executing great demos which demonstrate Dynatrace's unique approach in solving the customer’s pain, executing and managing POCs onsite and remote, building key relationships with Dynatrace’s customers, and completing RFIs & RFPs. You will also work across teams including Dynatrace’s innovation labs, Dynatrace’s Expert Services consultants, CSMs and marketing. Must live in or near Chicago. Fully remote." That's about the role. - Responsibilities: list of responsibilities bullet points: "Evangelize Dynatrace’s product offerings during international trade shows and at key customer account meetings to promote new and expanded business. Partner with sales representatives to identify new sales opportunities as well as incremental sales opportunities within existing accounts. As part of the solution engineering team, participate in proof of concept (PoC) creation and cloud architecture discussions, leading the technical solution evaluation portion in support of sales opportunities either directly or through channel partners for multiple POCs. Present Dynatrace’s vision to our customers' C-suite executives. Provide technical guidance in the Discovery, Solution Evaluation, and Solution Proposal stages of the opportunity sales cycle. Present on-stage demonstrations providing insight and context to our customers during key marketing events. Either at Dynatrace-sponsored industry events or partner-sponsored events, ensure key demonstrations are delivered by you or a team member at demonstration booths. Gather, qualify, and provide feedback from customers to Product Management to improve Dynatrace’s market share and meet the market needs. Not only work with the internal sales team, but also with partners, supporting their team in the customers and being a technical point of contact for them (trusted advisor/technical coach). Position might be filled at a higher level based on candidate experience." We can put each as
  • . - Requirements: maybe "Minimum Requirements: Bachelor’s degree in Computer Science or equivalent education or experience required. 5+ years of experience within the observability space.Experience with web technologies such as HTML, CSS, and JavaScript. Experience with programming / scripting side technologies such as Java, .NET, PHP, Go, Node.js and database. Advance knowledge of Operating Systems (OS) including Windows and Linux. Experience with DevOps or Site Reliability Engineering practices Knowledge with cloud platforms, including AWS, Azure or GCP. Experience with modern technologies like containers, Kubernetes / OpenShift, Serverless functions, and CI/CD pipelines. Experience with automation like Ansible, Puppet, Terraform, etc." Also "Must live in or near Chicago. Fully remote." Might be location requirement. - Qualifications: maybe "About You" section: "To ensure your success as a Solution Engineer at Dynatrace, you need to be an ambitious, confident and self-motivated individual, with previous SE experience or another technical customer facing role. You need to be passionate about innovative technology, technical sales and articulating value to customers and prospects. In addition, we are also looking for: An excellent team player, with the ability to work across all disciplines. Excellent communication and presentation skills, with the ability to communicate technical value into business value. Previous 5+ years of experience with observability or application performance management technologies and techniques. Ability to troubleshoot technical issues to produce a working outcome and be able to manage this process. Ability to manage several projects simultaneously, work with several different salespeople, and support other SEs where needed. Must have a strong desire to grow professionally, adapt to an ever-changing environment, and be coachable. Must be able to travel up to 30% of the time" That could be Qualifications or Skills. - Skills: maybe combine with above. - Benefits: "Why you will love being a Dynatracer Dynatrace is a leader in unified observability and security. We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance. Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances. You'll get to work at the forefront of innovation with Dynatrace Intelligence—the industry's first agentic operations system. Bringing together deterministic and agentic AI, it helps teams understand what's happening, why it matters, and what to do next— automatically.Over 50% of the Fortune 100 companies are current customers of Dynatrace." But that's more about company; benefits maybe later. - Pay: "Compensation And Rewards The base salary range for this role is $130K - $160K, with a 75/25 OTE. When determining your salary, we consider your experience, skills, education, and work location.Our total compensation package includes unlimited personal time off, an employee stock purchase plan, and a reward system.We also offer medical/dental benefits and a company-matched 401(k) plan for retirement." - Schedule: Not explicitly given. There's travel up to 30% of time, but schedule not given. So we should not create Schedule section unless posting actually states schedule. It doesn't, so omit. - Benefits: we have medical/dental benefits etc. Also unlimited personal time off, employee stock purchase plan, reward system. So we can create Benefits section with those. We need to avoid boilerplate: EEO, legal, application instructions. Remove those. We need to preserve all substantive info. We need to output only HTML fragment, no /, no markdown fences. We need to use

    for section headings,
    • for any list of duties/requirements/benefits, and

      for prose. We need to decide which content goes into which sections. Potential sections: - About the role (prose) - Responsibilities (list) - Requirements (list) maybe combine with Qualifications? But we have separate sections: Requirements, Qualifications, Skills. We need to include only if posting has real specific content. We have: Requirements: Bachelor’s degree in Computer Science or equivalent education or experience required. 5+ years of experience within the observability space. Experience with web technologies such as HTML, CSS, and JavaScript. Experience with programming / scripting side technologies such as Java, .NET, PHP, Go, Node.js and database. Advance knowledge of Operating Systems (OS) including Windows and Linux. Experience with DevOps or Site Reliability Engineering practices Knowledge with cloud platforms, including AWS, Azure or GCP. Experience with modern technologies like containers, Kubernetes / OpenShift, Serverless functions, and CI/CD pipelines. Experience with automation like Ansible, Puppet, Terraform, etc. Also location: Must live in or near Chicago. Fully remote. Qualifications: About You: ambitious, confident, self-motivated, previous SE experience or another technical customer facing role. Passionate about innovative technology, technical sales and articulating value to customers and prospects. Excellent team player, ability to work across all disciplines. Excellent communication and presentation skills, ability to communicate technical value into business value. Previous 5+ years of experience with observability or application performance management technologies and techniques. Ability to troubleshoot technical issues to produce a working outcome and be able to manage this process. Ability to manage several projects simultaneously, work with several different salespeople, and support other SEs where needed. Must have a strong desire to grow professionally, adapt to an ever-changing environment, and be coachable. Must be able to travel up to 30% of the time. Skills: maybe overlapping with requirements; but we can treat Requirements as technical qualifications, Qualifications as personal/soft skills, Skills maybe not needed separate. But we need to decide. Given the instruction: "Prefer a few substantive sections over many thin ones." So we could combine Requirements and Qualifications into one "Requirements" section, but we have separate headings allowed. However we should only create sections when posting has real specific content. We have content for both Requirements and Qualifications. Could we merge them? The instruction says we can create sections only when posting has real specific content for it. It doesn't forbid merging similar content into one section, but we have to use the allowed headings. If we create both Requirements and Qualifications, we need to split content accordingly. Might be okay. But we could also treat "Skills" as maybe not needed because it's covered. We need to avoid filler like "commensurate with experience". Not present. We need to include Pay section: base salary range $130K - $160K, 75/25 OTE, total compensation includes unlimited personal time off, employee stock purchase plan, reward system, medical/dental benefits, company-matched 401(k). That's Pay and also Benefits overlapping. But we have separate Benefits section for medical/dental etc. However Pay section should contain salary info; Benefits section can contain other benefits. Thus: - Pay: base salary range $130K - $160K, 75/25 OTE. When determining salary, consider experience, skills, education, work location. - Benefits: unlimited personal time off, employee stock purchase plan, reward system, medical/dental benefits, company-matched 401(k) plan. We need to ensure we don't duplicate content: The compensation paragraph includes both salary and benefits. We'll split. Now we need to format. Let's draft HTML:

      About the role

      As a Dynatrace Solution Engineer, you will be a key member of the Dynatrace sales engine and will be responsible for providing excellent technical support to the sales team. You will be the expert on Dynatrace and all facets of Advanced Observability. Within this exciting role, you will be responsible for executing great demos which demonstrate Dynatrace's unique approach in solving the customer’s pain, executing and managing POCs onsite and remote, building key relationships with Dynatrace’s customers, and completing RFIs & RFPs. You will also work across teams including Dynatrace’s innovation labs, Dynatrace’s Expert Services consultants, CSMs and marketing. Must live in or near Chicago. Fully remote.

      Responsibilities

      • Evangelize Dynatrace’s product offerings during international trade shows and at key customer account meetings to promote new and expanded business.
      • Partner with sales representatives to identify new sales opportunities as well as incremental sales opportunities within existing accounts.
      • As part of the solution engineering team, participate in proof of concept (PoC) creation and cloud architecture discussions, leading the technical solution evaluation portion in support of sales opportunities either directly or through channel partners for multiple POCs.
      • Present Dynatrace’s vision to our customers' C-suite executives.
      • Provide technical guidance in the Discovery, Solution Evaluation, and Solution Proposal stages of the opportunity sales cycle.
      • Present on-stage demonstrations providing insight and context to our customers during key marketing events.
      • Either at Dynatrace-sponsored industry events or partner-sponsored events, ensure key demonstrations are delivered by you or a team member at demonstration booths.
      • Gather, qualify, and provide feedback from customers to Product Management to improve Dynatrace’s market share and meet the market needs.
      • Not only work with the internal sales team, but also with partners, supporting their team in the customers and being a technical point of contact for them (trusted advisor/technical coach).
      • Position might be filled at a higher level based on candidate experience.

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