Solutions Engineer [Pre and Post-Sales] - Mid-Market

About the role

The Customer Success team at Attio is integral to building, growing, and delivering value to our customers. We help customers adopt Attio quickly, integrate it smoothly, and unlock lasting impact. We are looking for a Solutions Engineer who can guide our highest-value customers through complex use cases, share insights that shape the product, and turn great onboarding into long-term success.

Responsibilities

• Become an expert in all areas of Attio’s product and how it’s deployed across industries and departments
• Guide our highest-value customers through pre-sales, post-sales, and ongoing customer lifecycle stages as their main technical point of contact
• Architect custom solutions spanning Attio’s data model, no-code workflow builder, API, reporting engine, and integrations with other GTM products
• Lead demos, trainings, and technical solutioning sessions with customers on Zoom and occasionally in person
• Consult on general RevOps and GTM-tech best practices
• Partner with Account Executives during the sales process to close our largest new business deals
• Independently manage customer’s post-sale onboarding
• Serve as the relationship owner for our top accounts
• Internally, serve as a voice of and advocate for our customers across our product, engineering, and marketing teams, contributing your expertise in how our customers use Attio, and how Attio fits into the broader sales-tech ecosystem, to company strategy

Requirements

• 2+ years B2B SaaS experience independently managing the technical side of customer relationships pre- or post-sale
• Expertise architecting SaaS software deployments for clients across varied industries and use cases, and comfort working with APIs, no-code development platforms, and data model across a variety of SaaS products
• Deep technical understanding of the B2B tech ecosystem, ideally in GTM Tech
• Familiarity with fast-growing startups, and adaptability to work in a hybrid role that spans sales, onboarding, and success

Qualifications

• Competitive range of $160,000 to $200,000 OTE [70/30 split]
• Equity in an early-stage tech company on an incredible trajectory

What You'll Bring

• Expertise architecting SaaS software deployments for clients across varied industries and use cases
• Comfort working with APIs, no-code development platforms, and data model across a variety of SaaS products
• Deep technical understanding of the B2B tech ecosystem, ideally in GTM Tech
• Familiarity with fast-growing startups, and adaptability to work in a hybrid role that spans sales, onboarding, and success

Benefits

• Competitive range of $160,000 to $200,000 OTE [70/30 split]
• Equity in an early-stage tech company on an incredible trajectory

Pay

• $160,000 to $200,000 OTE [70/30 split]

Schedule

• Hybrid work schedule