Solutions Engineer - Partnerships, Ads (Applied AI Focus)

About the Team

We believe the services and community we've built can transform how people are inspired on the platform and how businesses capture growth opportunities in this new era. TikTok is building out our Solutions Engineering team to help external clients and partners thrive. As a Solutions Engineer, you will identify and solve challenges by architecting and building solutions, prioritize client success, and work cross-functionally to help them reach their business objectives.

Applied AI Focus

• Orchestration: Linking models to APIs, databases, and front-end interfaces.
• Agentic Workflows: Moving models beyond chat interfaces into systems capable of multi-step reasoning, tool-use, and task execution.
• RAG Systems: Designing vector databases, chunking strategies, and retrieval evaluation to ground LLMs in specific enterprise data.
• Model Evaluation & Tuning: Conducting fine-tuning and putting strong safety guardrails and evaluation frameworks in place.

Responsibilities

• Develop and maintain relationships with key strategic partners and agencies; build trust through deep technical expertise of their platforms and customer needs.
• Collaborate cross-functionally with Partnerships and/or Agency Leads and Product teams to develop, manage, and grow partner relationships with a focus on technical aspects (e.g., technical presentations, trainings, consultations, integration guides, and best practices).
• Be an expert on TikTok's API capabilities and partner offerings from a technical lens. Advocate for API improvements and influence the product roadmap with internal product teams to solve business challenges.
• Build and ship new products as well as end-to-end integrations in collaboration with Ads product engineering teams.
• Maintain subject matter expertise on marketing technology and API trends.

Requirements

Minimum Qualifications:

• Bachelor's degree or above, majoring in Computer Science or related fields.
• 3+ years of experience shipping production-quality code.
• Experience building or shipping machine learning or LLM-powered products.
• Worked on model evaluation, fine-tuning, or prompt design.
• Familiar with one or more general-purpose programming languages including but not limited to: Python, Go, Java, C/C++.
• Ability to effectively communicate technical concepts to non-technical audiences and collaborate with various sized stakeholder groups internally and externally.
• Demonstrated knowledge of API and backend systems design.

Preferred Qualifications:

• Experience in advertising technology working with large-volume data analytics.
• Solutions-oriented with strong problem-solving and development experience.

About TikTok

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, with additional offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

We create value for our communities, inspire creativity, and bring joy. Our global, diverse teams make this possible. We lead with curiosity, humility, and a desire to make an impact. Every challenge is an opportunity to learn and innovate as one team. We embrace challenges and foster an "Always Day 1" mindset to achieve meaningful breakthroughs.

Pay

The base salary range for this position is $156,000 - $316,800 annually. Compensation may vary based on qualifications, skills, competencies, experience, and location. Base pay is one part of the total package, which may include additional discretionary bonuses, incentives, and restricted stock units.

Benefits

• Day-one access to medical, dental, and vision insurance.
• 401(k) savings plan with company match.
• Paid parental leave.
• Short-term and long-term disability coverage.
• Life insurance.
• Wellbeing benefits.
• 10 paid holidays per year.
• 10 paid sick days per year.
• 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).