Solutions Engineer - Mid Market

About the role

The Solutions Engineer will bridge the gap between product, sales, and engineering, helping customers maximize the benefits of Yoodli. This role involves technical pre-sales conversations, guiding architecture reviews, and crafting tailored solutions.

Responsibilities

• Support customers through onboarding and integrations
• Tackle RFPs, security reviews, and support tickets
• Translate customer needs into actionable product insights
• Build scalable processes to enhance the customer experience

Requirements

• 3+ years of experience in Solutions Engineering, Sales Engineering, Technical Account Management, or Implementation in a SaaS environment
• 1+ years of selling into Mid Market or Enterprise level accounts
• Comfortable with APIs, SSO, basic scripting, and debugging tools
• Strong written and verbal communication skills, able to bridge technical and non-technical stakeholders
• Experience working with Customer Success, Support, Professional Services, and product/engineering teams
• Ability to thrive in ambiguous, fast-paced environments and build from scratch

Qualifications

• Bias for action, low ego, and a passion for helping others grow through communication

Skills

• Experience with LMS integrations
• SQL experience

Pay

OTE compensation: $142k - $170K (base + variable)

Schedule

Full-time, On-site