Solutions Consulting Manager

About the Role

This role is the evolution of the traditional Sales Engineer Manager role, aligning how we lead teams to best serve our customers in understanding their environment, providing solution guidance, and ensuring value realization in their investment with Palo Alto Networks. As a Solutions Consultant Manager, you are the technical leader for your District Solutions Consulting team. You will work closely with the District Sales Manager and your team to build relationships with customers, helping them detect and prevent advanced cyberattacks and breaches.

You will guide and develop your team to define innovative technical solutions that secure customers' key business imperatives and maximize the value of their investment. You will champion our industry leadership in on-premises, cloud, and security operations services, establishing Palo Alto Networks as the preferred cybersecurity partner for your customers.

Responsibilities

• Recruit and hire new Solutions Consultants into the territory, hiring the best talent in the industry.
• Responsible for training, mentoring, and reviewing employees on your team, keeping them engaged and successful in their careers.
• Support field Solutions Consultant team in complex evaluations, problem-solving, and challenging customer environments.
• Lead and coach team on successful technical validation efforts based on best practices to ensure technical win in assigned opportunities.
• Define, create, and monitor individual development plans for your team.
• Work closely with Professional Services, Customer Success, and Specialist teams to ensure overall customer implementation and adoption of solutions.
• Provide effective technical leadership in customer interactions, including sharing security trends and standard methodologies employed by other customers to actively be part of the selling process.
• Drive Palo Alto Networks Platformization efforts within your accounts.
• Work closely with the Domain Specialist Manager to ensure optimal use of resources and align the required resources to the projects you are handling.
• Act as an escalation point to collaborate with pre-sales and post-sales teams for any issues that arise.
• Build and maintain relationships with key customers to solidify reference accounts and assist the account teams with defining plans to drive more business.
• Present to customers as our expert in your area at all levels in the customer hierarchy from technician to CIO.
• Discuss competitor products in the marketplace and position ours as the best alternative.
• Work with Product Management, Technical Marketing, and R&D to build requirements and product features for our large customers and provide feedback from customers.
• 50-75% travel within the region.
• Work with your sales counterpart (DSM) to develop a technical strategy that accelerates growth. Identify key verticals, markets, use cases, and solutions to focus on, and devise a comprehensive strategy and engagement model tailored to your region or district.

Requirements

• Experience as a pre-sales System Engineer Manager.
• Experience as a Senior System Engineer/Specialist.
• Industry knowledge of security product market trends and directional awareness of our roadmap and technology development efforts, knowledge of competitor offerings and products.
• Knowledge of how to deliver comprehensive security solutions to Palo Alto Networks customer base.
• Experience in selling, designing, implementing, or managing one or more of the following solutions: Network Security, SASE, SaaS, CNAPP, and/or SOC Transformation Technologies.
• Partnering with Customer Support functions to ensure successful implementation and adoption of sold solutions.
• Strong communication (written and verbal) and presentation skills.
• Quota-driven attitude focused on the client's best solution by being a trusted advisor.
• Proficient in English.

Pay

The starting base salary for this position is expected to be in the range of $224,000.00 - $308,000.00 per year. The offered compensation may also include restricted stock units and a bonus.

Benefits

A description of our employee benefits may be found here.