Solutions Consultant, Mid-Market

About the role

This role involves playing a crucial part in establishing and nurturing partnerships with current and potential customers. Key responsibilities include:

• Building trust and confidence through expert demonstrations of Ramp's products
• Collaborating with Account Executives, Customer Success, and Account Management teams
• Prioritizing and developing financial solutions for Ramp's key customers
• Ensuring the product aligns with evolving customer requirements
• Designing integrated solutions and providing strategic advice to customers
• Facilitating communication between internal technical teams and customers
• Driving customer success from deal evaluation to product activation
• Influencing product development to enhance Ramp's value proposition

Requirements

• 3+ years of experience in Solutions Consulting, Sales Engineering, Solutions Architecture, or similar customer-facing roles, focusing on implementing business SaaS solutions and utilizing APIs, preferably within the financial sector
• Bachelor's degree in computer science, engineering, business, finance, accounting or related field
• Proficiency in IdP, HRIS, and/or ERP solutions
• Expertise in accounting systems, controllership needs, and finance/accounting workflows
• Exceptional organizational, project management, and time management abilities
• Strong skills in engineering, system design, and technical specification writing
• Proactive mindset, adaptability, and comfort in a fast-paced, high-growth startup environment

Benefits

• Full-time Ramp Employees (Global)
• Flexible PTO
• Centralized home-office equipment ordering
• Health and wellness stipend
• Budget for intra-office travel
• Weekly coffee stipend
• United States: 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
• One Medical annual membership
• Fertility HRA (up to $10,000 per year)
• Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
• Pet insurance
• In-office perks: lunch, snacks, drinks, and more
• Relocation support to NYC or SF (as needed)
• Canada: Group medical, dental, and vision coverage through Sun Life
• Life, AD&D, and disability coverage
• Fertility drug coverage (up to $4,000 lifetime)
• Group Retirement Plan with employer match (RRSP + DPSP)
• Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
• UK: Private medical insurance through Freedom Elite
• eMed x Livi Virtual GP and at-home care
• Penfold Workplace pension through Penfold, with salary sacrifice option
• Additional parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay