Solutions Consultant – Hospitality (Hotel Tech)

About the role

We are looking for a high-performing Hospitality Solutions Consultant to join our North America team in Irving, Texas. This is a client-facing, pre-sales role focused on supporting enterprise and mid-market hotel opportunities by bringing deep hospitality expertise into the sales process.

What You'll Do

• Partner with Account Executives on discovery calls to identify hotel operational pain points, revenue gaps, and distribution inefficiencies.
• Act as a subject matter expert in hotel operations, revenue management, and hospitality technology throughout the sales cycle.
• Support mid-to-late stage opportunities by clearly articulating business value, ROI, and measurable outcomes.
• Deliver tailored product demonstrations aligned to each hotel's size, segment, and distribution strategy.
• Translate platform capabilities into outcomes such as increased direct bookings, reduced OTA dependency, and improved operational efficiency.
• Respond effectively to technical and operational questions from hotel stakeholders during the sales process.
• Train and enable Sales teams on hospitality fundamentals including RevPAR, ADR, channel mix, and hotel tech ecosystems.
• Contribute to sales playbooks and best practices across different hotel segments (privately owned, boutique, enterprise, multi-property groups).
• Help elevate the overall consultative selling approach across the North America sales organization.

What You Have

• Extensive experience in one or more of the following: hotel operations, revenue management, or hospitality technology (Solutions Consultant / Sales Engineer / Customer Success).
• Strong understanding of hotel systems and ecosystem including PMS, channel managers, booking engines, CRS, and distribution platforms.
• Proven ability to connect operational needs to measurable business outcomes and revenue impact.
• Experience supporting or participating in complex B2B SaaS sales cycles in a pre-sales or consultative role.
• Strong presentation and communication skills with the ability to engage both operational and executive-level stakeholders.
• Able to manage multiple opportunities in parallel with strong organization and prioritization skills.
• Commercial mindset with the ability to contribute to deal strategy and support revenue outcomes.
• Experience delivering product demonstrations or solution presentations in a client-facing environment.
• Strong understanding of hospitality distribution and revenue management concepts (mandatory).
• Familiarity with integration ecosystems across PMS, RMS, CRS, and booking engines (mandatory).
• Experience working cross-functionally with Sales, Product, and Marketing teams.
• Irving, TX (Dallas-Fort Worth) - Hybrid

Our Perks & Benefits

• Mental health and well-being initiatives
• Generous parental (including secondary) leave policy
• Paid birthday, study and volunteering leave every year
• Sponsored social clubs, team events, and celebrations
• Employee Resource Groups (ERG) to help you connect and get involved
• Investment in your personal growth offering training for your advancement