Solutions Consultant

About the role

We are seeking a Solutions Consultant to act as a trusted technical advisor and strategic partner for enterprise- and large-scale customers. In this role, you’ll help shape how our product is positioned at scale, working closely with Product, Engineering, Sales, and Customer Success teams.

What You’ll Do

• Work with Enterprise Account Executives and leadership on Lead complex, enterprise-level sales cycles from discovery and technical evaluation through to proposals, PoCs (proof-of-concepts), and closed-won deals.
• Conduct deep technical discovery and multi-stakeholder workshops to understand needs and craft tailored solutions.
• Own technical demonstrations and architecture design, including integrations, data flows, and enterprise-grade configurations translating product capabilities into customer value.
• Handle security, compliance, and procurement processes on behalf of the customer during deal cycles.
• Collaborate cross-functionally with Product, Engineering, Legal/Compliance, and Support to:
  • ensure proposed solutions align with product roadmap and compliance requirements,
  • feed customer feedback for future product improvements,
  • accelerate time-to-value and adoption post-sale.
• Support onboarding and expansion efforts to ensure smooth handoffs to Customer Success, and help identify opportunities for upsells, expansion, or additional use cases.

What You’ll Bring

• 6–10+ years in Solutions Consulting, Sales Engineering, or Solutions Architecture
• Experience working on enterprise deals
• Ability to manage multiple projects and stakeholders concurrently
• Ability to effectively explain complex concepts to any audience in the form of clear, polished presentations and/or responses to questions and challenges
• Working knowledge of how AI/LLM systems function — retrieval, ranking, and generation — and how that shapes AI search and discovery
• Experience speaking with and presenting to C-Level executives
• Experience with CDN, edge, or web infrastructure platforms (e.g., Akamai) strongly preferred
• Comfort with ambiguity and the ability to adapt to the market, the state of the organization and quickly shifting priorities
• Builder mentality — comfortable creating structure, tools, or process from scratch rather than working within a fully-defined playbook

Benefits

• Wellbeing: Medical, dental, vision, and life & disability insurance
• Family support: Paid parental leave when life's biggest moments happen
• Setup: Home office stipend so your workspace doesn't suck
• Remote support: Phone and internet reimbursement
• Growth: L&D budget for courses, conferences, and whatever makes you sharper
• Time off: Flexible PTO — take what you need, we trust you
• Financial wellness: 401(k)
• Connection: Team offsites and a crew that genuinely likes each other

Compensation Range

$120K - $150K