Solutions Consultant

About the role

Placements AI is building the operating system for advertising, providing an AI-powered platform that streamlines advertising sales, operations, billing, and revenue reporting for digital media publishers, broadcasters, retail media networks, and eCommerce businesses. Headquartered in New York City with offices in Seattle, London, Taipei, Denver, and the APAC region, the Solutions Consulting team serves as the face of the company during implementation and ongoing growth, helping customers solve problems, design and scale solutions, incubate new products, and share user feedback to influence product development. As a Solutions Consultant, you will collaborate with clients' business and technology stakeholders to implement solutions that enable their success on the Placements platform.

Responsibilities

• Collaborate with clients' business and technology stakeholders to implement solutions that enable their success on the Placements platform.
• Provide consultative recommendations based on customer requirements on how to best use and configure the Placements platform.
• Ensure solution design and system deliverables meet defined acceptance criteria agreed upon with the client.
• Configure and present tailored product demonstrations to customers throughout implementation and end-user training.
• Work with internal teams to ensure customer success and serve as a customer advocate with the product team.
• Exhibit strong analytical prowess, technical aptitude, and business judgment; possess excellent technical and business consultative skills to act as a trusted advisor.
• Demonstrate understanding of project scope, map business functional requirements to system/technical requirements, and align planning and solutions with client business goals while managing scope expectations.
• Apply excellent project management, organizational, and problem-solving skills.
• Quickly become an expert in the functional and technical aspects of the Placements.io product and related integration points.
• Skillfully present product features and benefits aligned with customer needs.

Requirements

• Excellent written and verbal communication skills.
• The ability to understand and present complex technical capabilities and solutions to technical and non-technical audiences.
• Strong business processes, process documentation, and process improvement skills.
• 2+ years of recent hands-on Professional Services, Enterprise Product Implementation, Technical Business Analyst, Revenue Operations, Sales Operations, or Data Analyst experience is required.
• Growth stage SaaS experience, management consulting, or technical consulting experience is preferred.
• Strong experience working with clients and stakeholders during full‑cycle SaaS implementations.
• Enterprise implementation experience in aspects of the implementation lifecycle including: Requirements Gathering and Documentation, Solution Design, Product Configuration, Data Import/Export, Testing, and Training.
• Ability to creatively find product solutions to solve client requirements.
• Demonstrated experience in systems implementation rollouts across cross‑functional groups.
• Ideally the candidate will have admin‑level experience in 1 or more systems, such as Salesforce.com, Dynamics CRM, Zendesk, Intercom, Workato, ServiceNow, Tray.io, Netsuite, Workday, Oracle, or any Ad Servers (e.g., GAM, Freewheel, Xandr, etc.).
• SQL, Data Management, Data Mapping experience preferred.
• Bonus: Python experience.
• Bonus: Experience in the Ad Tech space is a plus.

Benefits

• Competitive salary
• Early‑stage stock options