Solutions Consultant

About the role

Comply365 spent two years integrating seven companies into one global leader, including Vistair and Qualtero (2024), ASQS, BEAMS and Rolls‑Royce’s AQD (2025), and MINT Software Systems (announced December 2025). The company has built a unified Content, Safety and Training capability and is pursuing the One Platform Vision — ContentManager365, SafetyManager365 and TrainingManager365 on a single Operational Performance Platform that detects an operational signal, triggers change, orchestrates it across solution lines, and proves it happened. An AI layer (CoAuthor, CoAnalyst, CoTrainer) is being added across all three domains. The platform already serves 50+ airlines, with a customer list that includes Qantas, British Airways, Delta and the Royal Air Force, serving 550+ customers in 80+ countries. Compliance365 employs 500+ people across six offices in the Americas, EMEA and APAC, backed by Insight Partners and Liberty Hall Capital Partners. CEO Ilia Kostov frames the shift as moving from managing compliance to driving performance and from reactive action to predictive insights, turning operational performance from a cost centre into a strategic advantage. This hybrid role is based in Irving, TX with the expectation of office attendance three days per week.

Responsibilities

• The tower, worldwide: products include Comply365’s ContentManager365, DocuNet, ProAuthor, AI Assistant and CoAuthor — plus the platform questions that travel with them: integrations, identity, tenancy, security.
• The standards: discovery flow and question libraries, demonstration narrative and golden paths, proof‑of‑value entry gate, solution‑mapping standard, the tower’s RFx answer content. You write them and keep them current.
• The hardest pursuits: multi‑product, multi‑region, migration‑heavy, TechOps and MRO, plus defense aviation and rail where they arise.
• The demonstration environment, its data and its scenarios.
• The consolidation and migration story — the most consequential conversation in the portfolio.
• The gaps: you keep the register, you state them to customers, and you carry them into roadmap discussions for OCM and OCM AI.
• Monday: discovery with a carrier’s technical publications and quality leads, working out how a manual is authored, approved, made effective, and proven to have reached the line.
• Tuesday: mapping what you heard onto ContentManager365 — what fits, what needs an integration, what doesn’t exist yet.
• Wednesday: a workflow‑led demonstration to that carrier’s IT and security function, and the SSO and offline‑distribution questions that follow it.
• Thursday: rebuilding the tower’s demo data so the next four demonstrations don’t need rebuilding, then reviewing a colleague’s solution map for an EMEA pursuit.
• Friday: the technical section of an RFP for a defense operator, and thirty minutes with Product on a gap you’ve now seen three times.

Requirements

• Deep, current knowledge of operational content in commercial aviation — flight operations, technical operations/engineering or MRO.
• Operator, MRO, regulator or vendor background; we don’t mind where you acquired it.
• The controlled content lifecycle in your hands rather than in theory: revision control, effective dates, controlled publication, distribution, proof of receipt.
• Customer‑facing technical ownership on enterprise deals: discovery, demonstration, bounded proofs, RFx.
• Willingness to say the uncomfortable thing — a gap, a no, a timeline that won’t work — to a customer and to us.
• Comfortable traveling across the Americas, EMEA, Middle East and APAC for a pursuit.
• (Nice to have) S1000D or ATA iSpec 2200 in practice; migration experience moving content estates between platforms; defense aviation or rail; Transport Canada or ANAC alongside FAA; mentoring technical peers.

Benefits

• Unlimited PTO
• Flexible work environment
• Paid Holidays
• 401(k) plan with company match
• Comprehensive benefits package (medical, dental, vision, life insurance, disability insurance, HSA, and FSA)
• Paid parental leave (12 weeks primary caregiver, 6 weeks secondary caregiver)
• Ample learning and development opportunities
• Employee referral bonus

Schedule

Hybrid role based in Irving, TX with expectation of office attendance 3 days per week.