Solutions Consultant

About the role

A Solutions Consultant will partner with the Account Executive team to bring the power of BioRender to life for the scientists we serve. This is a high-impact, highly collaborative role ideal for someone who possesses a deep sense of curiosity about science and scientists, and wants to accelerate scientific advancement through software.

Responsibilities

• Partner with AEs on strategic and enterprise opportunities as the scientific and technical SME.
• Conduct discovery sessions with customers to identify high-impact workflows and multi-team use cases.
• Lead demos, pilots, and technical validation of the BioRender Product Suite for strategic and enterprise customers.
• Shape deal strategy with AEs and elevate BioRender’s scientific and technical positioning.
• Contribute to solution narratives, technical documentation, and executive-facing materials.
• Translate scientific team workflows and communication needs into scalable BioRender solutions.
• Advise customers on best practices for scientific communication and cross-team adoption.
• Validate technical requirements and ensure alignment with BioRender’s capabilities and roadmap.
• Build scientific credibility with researchers and leadership across pharma, biotech, and academia.
• Cross-functional collaboration:
• Partner with Product to translate feature requests into underlying workflow needs and help the product team understand not just what customers ask for, but why.
• Collaborate with Customer Success to ensure smooth onboarding and scalable post-sale adoption.
• Work with Sales Enablement and Marketing to create scientific playbooks, workflows, and value messaging.
• Identify recurring scientific patterns across accounts and work with Product, Enablement, and GTM teams to translate patterns into features, sales plays, marketing campaigns, and accompanying training.

Requirements

• Scientifically fluent: Advanced degree or deep experience in biology, life sciences, biotech, or a related scientific field (PhD or MSc strongly preferred).
• Analytically fluent: Comfortable discussing how scientists generate, analyze, interpret, and communicate data. Able to engage credibly with researchers on topics ranging from experimental design to data visualization and communication.
• Customer-facing expert: Experience in solutions architecture, solutions consulting, pre-sales, customer success, or a similar technical/scientific advisory role.
• Enterprise-savvy: Skilled at navigating complex buying processes and multi-stakeholder engagements across pharma, biotech, or research institutions.
• Strategic thinker: Able to connect product capabilities with scientific workflows, org-wide challenges, and customer business outcomes.
• Builder mindset: Comfortable with ambiguity, excited to iterate on new processes.
• Exceptional communicator: Able to distill complex science into clear narratives and inspire confidence with both scientific and executive audiences.
• Collaborative partner: Thrives cross-functionally and values supporting Sales, Product, CS, and Marketing.

Qualifications

• Nice-to-have: Experience with enterprise SaaS products in scientific or R&D-driven organizations.
• Nice-to-have: Prior experience in high-growth or startup environments.
• Nice-to-have: Familiarity with scientific communication or visualization workflows.

Benefits

• We are mission-driven: we work collaboratively towards our shared vision of improving scientific communication and accelerating scientific discovery.
• BioRender figures have appeared in more than 54,000 publications!
• BioRender is loved by millions: We have a world-class NPS and a community of loyal fans and users in 200+ countries!
• Our company is backed by top investors and accelerators like Y Combinator, and we are on a growth trajectory comparable to many top-performing SaaS companies.
• We are remote-first with team members across Canada and the U.S., offering you the flexibility to work from anywhere.

Pay

Competitive salary and benefits package.

Schedule

Flexible schedule with up to 25% travel.