Solutions Architect - Projects

About the role

On-site client visits are an essential part of this role. As a result, we are only considering candidates who currently reside in the greater Seattle area or are willing to relocate before their start date.

Why ISOutsource?

• Access to Management and Senior Leadership
• Autonomy of schedule
• Ability to define your own niche within the organization
• Exposure to a wide range of technologies
• Monthly training and career enhancing opportunities
• Being part of a highly skilled team who is willing to help and share knowledge
• Help from support organizations, which allows you to focus on the technical work
• Tons of room for growth; ISO has a long history of promoting from within
• A on-call rotation that is only for 1 week, twice a year
• A company emphasis on work/life balance

We Take Care of Our People

• Excellent total compensation package
• A salary range of $120,000 to $170,000 annualized
• Achievable quarterly utilization bonuses
• Competitive insurance benefits package includes health, dental, vision, life, disability coverage
• 401(k) & employer match
• Generous Paid Time Off schedule
• Parking and mileage reimbursement
• Stocked snacks, sodas, coffee, and lots of treats (including healthy alternatives)
• Monthly team activities including trivia nights, holiday parties and more

Work You Will Do As An ISOutsource Solutions Architect

• Adhere to standards and approved solutions established by ISOutsource Engineering Leadership
• Architect and design technical solutions for complex infrastructure, cloud, networking, security, and modernization projects
• Provide technical leadership throughout the project lifecycle, from planning through implementation and project closeout
• Partner with the PMO, Consulting, Sales Engineering, and Project Engineering teams to develop technically sound project plans and implementation strategies
• Review project designs to ensure alignment with ISOutsource standards, best practices, and client objectives
• Serve as the primary technical escalation resource for complex project implementations
• Identify technical risks and develop mitigation strategies before and during project execution
• Perform technical quality assurance reviews on projects and provide recommendations for improvement
• Mentor and coach Project Engineers and Senior Project Engineers through technical guidance and knowledge sharing
• Develop and maintain engineering standards, implementation methodologies, templates, and reusable technical documentation
• Participate in project kickoff meetings, technical planning sessions, post-project reviews, and root cause analysis activities
• Maintain a strong understanding of emerging technologies and industry best practices relevant to Professional Services
• Maintain punctuality and thorough communication in all internal and external customer engagements
• Maintain the required utilization target established for the role
• Participate in engineering on-call rotation as required
• Perform daily time entry for all activities

Our Ideal Candidate Will Possess The Following Qualities

• Exceptional leadership and team management skills, with the ability to inspire, motivate, and develop teams toward high performance
• Prior experience in a business-to-business services industry setting
• Ability to work within timeline and budget requirements
• Excellent communication, presentation, and negotiation skills, with the ability to engage with C-suite executives and clients
• Strong project management skills
• Analytic, problem-solving ability, including metrics-driven thinking
• Highly creative with compelling ideas

Highly Sought-after Experience And Skill Includes

• Networking – VLAN design and deployment; proficiency at all layers of OSI Model; experience with major brands of small/medium sized enterprise network infrastructure – Cisco, Fortinet, HPE/Aruba, Meraki, Ubiquiti
• Cloud Computing – Expertise with buildout, policies, administration, and troubleshooting with Infrastructure as a Service (IaaS) and/or Software as a Service (SaaS)
• OSX – Desktop, Server, troubleshooting
• Virtualization – VMWare, Hyper-V, Proxmox – buildout, deployment, management, troubleshooting
• Exchange – On-prem/Exchange Online – design, deployment, administration, and troubleshooting
• Windows Server – design, deployment, administration, and troubleshooting
• Project design experience, including WBS, risk management and best practices
• Strong troubleshooting skills

Additional Experience We Look For Includes

• SharePoint – highly desirable
• MDM Solutions – highly desirable – InTune, JAMF, Workspace1, etc.
• Perimeter Security – Fortinet, Sonicwall, Cisco, Meraki, Juniper, WatchGuard
• Enterprise Security – MFA, PKI, Group Policy, antivirus, log management, encryption, best practices
• Core Infrastructure – DNS, DHCP, Subnetting, Active Directory, Group Policy
• Microsoft SQL Server – core management solutions – backups, monitoring, configuration management, DSFR
• Endpoint Management – Windows, Mac, Linux
• Mobile Platform Support – iOS, Android, MDM
• Microsoft Power Platform

Requirements

• Bachelor’s degree (BA) or equivalent from four-year college or university; and/or ten+ years related experience and/or training; or equivalent combination of education and experience
• Valid driver’s license with insurance
• Some local travel to and from clients is required