Solutions Architect, Integrations

About the role

You’ll sit at the intersection of Sales and our post-sales Integrations team, ensuring every customer commitment is technically sound before a contract is signed. You’ll turn vague integration requirements into clear, scoped blueprints that the implementation team can execute on day one.

Responsibilities

• Partner with Account Executives in pre-sales cycles to uncover technical and operational pain points related to asset management, and maintenance support.
• Lead technical discovery conversations with prospects to understand their ERP, CMMS, EAM, and other enterprise systems that need to connect to MaintainX.
• Produce clear integration scope documents, data-flow diagrams, and effort estimates that serve as the authoritative handoff artifact to the post-sales team.
• Build and maintain a library of repeatable integration patterns, pre-built assets, and reference architectures to accelerate future deals.
• Represent integration feasibility and complexity in deal review and pricing conversations, flagging risk proactively to Sales leadership.
• Collaborate closely with the post-sales Integrations team to refine scoping templates based on what succeeds (and fails) in delivery, and communicate the upcoming pipeline.
• Deliver live demos and proof-of-concept integrations to prospects when required.
• Collaborate with Product, Engineering, Legal, and Product to advocate for prospect needs, accelerate deal velocity, and refine value messaging.

Requirements

• 4+ years of experience in a client-facing Solutions Engineering, Pre-Sales, Technical Consulting, or similar role.
• Deep familiarity with REST APIs, webhooks, OAuth, and modern integration patterns.
• Extensive hands-on knowledge of APIs, data flows, and systems architecture working across engineering teams and business stakeholders.
• Experience with iPaaS platforms (Workato, Boomi, MuleSoft, Zapier, or similar).
• Familiarity with SaaS delivery models, including onboarding, post-sale deployment, and customer success workflows.
• Experience with enterprise systems like ERP or EAM systems (SAP, Oracle, IBM Maximo, Infor, etc.).
• Proven ability to scope technical work and translate it into effort estimates.

Qualifications

• BS/BA degree in Computer Science, Information Systems, or a related field.
• Strong communication and presentation skills.
• Ability to work independently and manage multiple projects simultaneously.
• Passion for technology and a desire to solve complex problems.

Skills

• REST APIs
• Webhooks
• OAuth
• Modern integration patterns
• iPaaS platforms (Workato, Boomi, MuleSoft, Zapier, or similar)
• SaaS delivery models
• Enterprise systems (ERP, EAM, etc.)
• Systems architecture

Benefits

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrollment program.
• Take what you need PTO.

Pay

• Competitive salary and meaningful equity opportunities.

Schedule

• Full-time position.