Solutions Architect

What You'll Own

• Pre-Sales Solutioning. Partner with Sales and Product as the technical and regulatory expert in the room during evaluation, running discovery on a prospect's regulatory workflows, document standards, and tech stack, then translating that into impactful product demonstrations, pilot experiences, and credible implementation plans that give prospects confidence Weave can be adopted successfully inside their organization.
• Implementation & Onboarding. Partner with Customer Success to define and co-lead each customer's implementation end-to-end. You will scope and map data and workflow changes and deliver AI template customizations.
• Process & Systems. Build repeatable, stage-appropriate processes for consulting, implementation, and define criteria for a successful implementation, so delivery stays consistently effective and efficient as the customer base scales.
• Account Advocacy & Collaboration. Champion full adoption across each customer organization, and serve as the conduit between customers and Product/Engineering, turning real regulatory workflows, user-stories, and data patterns into product feedback.

What You'll Bring

• Regulatory depth: Deep, hands-on experience with drug development regulatory workflows and submission processes to global health authorities.
• AI and data fluency: Comfortable reasoning about a customer's tech stack and data flows, and skilled at prompting—translating a customer's regulatory requirements into tailored AI templates.
• Consultant mindset: You understand that process improvement requires innovation and change, and is as much about understanding an organization's people and process as it is about technical configuration.
• Builder and closer: You're equally comfortable in a pre-sales room shaping a technical win and in the trenches running a multi-month implementation to completion.
• Outstanding educator and communicator: You enjoy training people, and you can flex between an executive audience and hands-on end users.

Qualifications

• 7-10+ years of experience supporting regulatory submissions within pharma or biotech organizations
• Bachelor's in Life Sciences or a related field; Masters is a plus.