Solutions Architect

About the role

We’re looking for a Solutions Architect to help build and define this function at Synthesia. This is a critical role - you’ll shape how we partner with customers to drive adoption, value, and measurable business impact.

Responsibilities

• Lead customer implementations end-to-end, ensuring adoption, measurable outcomes, and long-term scalability.
• Design architectures that map Synthesia’s capabilities to high-value customer use cases.
• Partner with Sales on solution scoping, proposals, API demos, and deal strategy.
• Create proofs of concept to demonstrate the art of the possible and accelerate customer buy-in.
• Create playbooks, frameworks, and integration patterns that help us scale how we deliver value.
• Act as a trusted advisor to technical and business stakeholders — including VP- and C-level audiences.
• Collaborate with Product and Engineering to bring the voice of the customer into platform evolution.
• Contribute to platform thinking — helping shape how we scale Synthesia from product → ecosystem.

Requirements

• 5+ years in Solutions Architecture, Technical Consulting, or Pre-Sales within a SaaS environment
• Strong project & stakeholder management across multiple workstreams
• Hands-on experience working with APIs, workflows, or integrations
• Excellent storytelling and communication skills — able to engage technical and executive teams
• A commercial mindset — understanding how architecture drives adoption, retention, and expansion
• Proven experience building scalable frameworks, architectures, or delivery models
• Curiosity, initiative, and a builder mentality — with comfort navigating ambiguity in a high-growth environment

Qualifications

• BS/BA in Computer Science, Information Technology, or related field
• Experience with SaaS platforms and tools
• Knowledge of cloud computing and infrastructure
• Experience with data analytics and visualization tools

Skills

• Technical proficiency in relevant technologies
• Ability to communicate complex technical concepts to non-technical audiences
• Strong problem-solving and analytical skills
• Experience with customer success methodologies

Benefits

Salary: The anticipated salary range for this role is $140,000–$190,000 OTE, with an 80/20 split, depending on experience, skills, qualifications, and location. Compensation may vary based on these factors.

Pay

The anticipated salary range for this role is $140,000–$190,000 OTE, with an 80/20 split, depending on experience, skills, qualifications, and location. Compensation may vary based on these factors.

Schedule

Not specified.

Benefits

Not specified.