Solutions Architect

Key Responsibilities

• System Administration (SIS & LMS)
• Primary Platform Management: Act as the lead administrator for the district’s SIS and LMS (e.g., Canvas). Manage user roles, permissions, term rollovers, and core system configurations.
• Consult on Business Processes: Provide technical leadership for master schedule builds and gradebook configurations, ensuring that data logic in the SIS translates perfectly to the teacher’s view in the LMS.
• Tier 3 Technical Support: Serve as the final escalation point for complex technical issues, data discrepancies, or platform outages affecting school-based staff and students.
• Compliance & Reporting: Ensure the SIS is configured to meet all state and federal reporting requirements, maintaining high data integrity for attendance, enrollment, and academic records.
• System Health & Platform Monitoring: Ensure all educational platforms have proper outage, degradation, and system health monitoring alerts in place for service teams.
• Automated Registration, Enrollment, Rostering & Interoperability
• Roster Pipeline Management: Design and maintain the “Source of Truth” sync between the SIS and LMS. Ensure that student enrollments are processed in real-time so that learners have immediate access to digital resources.
• Standardized Integration: Implement and manage data standards like OneRoster API, LTI 1.3, and Ed-Fi integrations to eliminate manual data entry and ensure seamless “Grade Passback” between apps.
• Middleware Oversight: Provide direction for the teams managing the district’s integration hubs (e.g., Clever, ClassLink) to automate the provisioning of accounts across the entire EdTech software catalog.
• AI Task Automation & Intelligence
• Workflow Automation: Implement AI-driven scripts and workflows in collaboration with service managers to automate repetitive administrative tasks, such as data cleaning, help-desk ticket triaging, and automated user-account lifecycle management.
• Intelligent Data Auditing: Deploy AI “watchdog” tools to proactively identify and flag data anomalies (e.g., missing state-reporting fields, scheduling conflicts, or enrollment errors) before they impact district operations.
• Predictive Infrastructure: Develop the data pipelines required for AI models to analyze SIS/LMS data, providing school leaders with “early warning” insights into student performance and attendance trends.
• AI Governance: Ensure all automated tasks and AI integrations adhere to strict FERPA guidelines and AI usage policies.
• Solutions Architecture & Governance
• Ecosystem Design: Design the long-term roadmap for how new technologies will plug into the existing SIS/LMS core without creating data silos.
• Vendor Management: Evaluate third-party tools for architectural compatibility, ensuring they meet the district’s standards for interoperability and automated rostering.

Technical Qualifications

• SIS/LMS Expertise: Administration of K-12 platforms (e.g., Google Classroom, eSD or other SISs, Canvas).
• Rostering Standards: 1EdTech OneRoster, LTI, and SFTP/API automation.
• Automation Tools: Proficiency in Python, SQL, or PowerShell; experience with AI APIs (OpenAI, Azure AI) or RPA tools.
• Identity Management: Experience interacting with IDM tools such as Clever, ClassLink, or Google Workspace/AD integrations.
• Data Privacy: Understanding of FERPA-protected data usage and scholar data privacy.

Experience & Education

• Experience: 6+ years in EdTech, with 3+ years specifically in a Lead Administrator role for enterprise SIS/LMS platforms. Proven experience in automating data workflows is required.
• Education: Bachelor’s degree in Information Systems, Computer Science, Educational Technology, or related experience in the education technology field.
• Preferred Certifications: Platform-specific Admin Certifications (e.g., Canvas Certified Admin); Certifications in AI Automation or Data Engineering.