Solutions Architect

Responsibilities

• Lead technical design and business process discovery sessions to identify client requirements, uncover operational challenges, align solutions with strategic business goals, and develop a scope of work.
• Create statements of work and pricing for custom services engagements.
• Provide technical guidance on software integration, deployment, hosting, and security considerations.
• Partner closely with Account Executives to drive sales opportunities and build strong customer relationships.
• Support the development of business and technical content for proposals, statements of work, and best practices ensuring alignment with customer needs.
• Provide design and deliver support for high-impact solutions by collaborating with Professional Services teams to translate customer requirements into actionable technical architectures and implementation plans.
• Collaborate cross-functionally with Product, Engineering, and Services teams to ensure successful solution delivery.
• Provide structured product and industry feedback to internal teams to influence product roadmap and ensure alignment with customer needs and market trends.
• Represent Paperless Parts at customer sites and industry events; travel up to 25% as needed.

Requirements

• Bachelor's degree in Business, Computer Science, Mechanical Engineering, or a related field.
• Minimum 3 years of experience in a Solution Architect, Sales Engineer, Consultant, or similar client-facing technical role.
• Hands-on experience designing and delivering integrated solutions using modern APIs.
• Proficiency with REST APIs, SQL, and scripting or automation using Python (preferred).
• Solid understanding of manufacturing workflows, processes, and digital transformation challenges.
• Strong ability to quickly learn and apply technical concepts in dynamic environments.
• Proven success in conducting discovery sessions and translating client needs into viable solutions.
• Excellent problem-solving, analytical, and troubleshooting skills.
• Strong communication and presentation skills; able to explain technical concepts to diverse audiences.
• Collaborative mindset with the ability to build trust and influence both clients and internal stakeholders.
• Programming experience or familiarity with tools like JavaScript, Excel scripting, or automation frameworks is a plus.
• Willingness to travel up to 25% for client meetings, training, or industry events.

Pay

Salary range: $110,000-$150,000

Benefits

• 100% coverage of health, dental, and vision for you and your dependent
• Competitive compensation philosophy
• Unlimited PTO
• 13+ paid holidays
• Company-sponsored wellness stipend
• Pre-tax Commuter and FSA/Dependent Care FSA
• 401(k) plan
• Employee recognition program

Culture

Paperless Parts culture is centered around intentionality, persistence, and relationships. We live and breathe these values every day. As a fast-growing company, we're continually improving what we've built while still building from the ground up.

Locations

• Boston Office: Located in downtown Boston, MA and easily accessible to most transit routes (Red/Blue/Orange/Green Line/South Station/North Station).
• Encinitas Office: Our newest office which seats our West Coast sales team. The office has an open floor plan with several conference rooms to encourage collaboration with your colleagues in California and TV's to connect with those sitting in Boston or remotely. The office is walking distance from Downtown Encinitas, the Coaster train stop, and tons of activities on the 101.

Equal Opportunity & Affirmative Action Employer

We are committed to cultivating an equitable, inclusive, and supportive environment for all employees. We believe this environment creates a safe space for employees to share their experiences, brainstorm ideas, and grow their careers.