Solutions Architect

Responsibilities

• Lead as the key technical contact for customers and partners as they integrate Merge products
• Take ownership of technical customer relationships and ensure a seamless developer experience
• Work with engineering and platform teams to highlight any product improvements based on customer insights
• Onboard new customers by providing technical demonstrations and training
• Create the foundation for a successful and rapidly growing solutions architecture team!

Requirements

• 4+ years in solutions architecture, solutions engineering, sales engineering, or software engineering
• Computer science background or other technical/quantitative orientation
• Strong verbal and written communication skills
• Strong work ethic, goal-oriented, and great attention to detail
• Prior startup experience is a plus

Qualifications

• Experience with integrating customer-facing integrations for frontier LLMs, Fortune 500 organizations, and B2B SaaS companies
• Understanding of the entire integration lifecycle, including authentication, security, monitoring, and maintenance
• Knowledge of enterprise-grade platforms and their capabilities
• Experience with customer relationship management and onboarding processes

Skills

• Technical expertise in solutions architecture, solutions engineering, sales engineering, or software engineering
• Strong problem-solving and leadership skills
• Excellent communication and collaboration abilities

Benefits

• Unlimited PTO + 10 company holidays
• Quality health, vision, and dental insurance
• 401K Plan
• $200 one-time home office stipend
• Free dinner when working past 7pm

Pay

• The cash compensation range for this role is $140,000 - $165,000

Schedule

• N/A