Solutions Architect
Hidden Level is transforming airspace safety with innovative, scalable drone detection and airspace technology. We provide real-time, actionable data to enhance security across various environments.
About the role
We are seeking a mission-driven, technically adept Solutions Architect to join our growing Products and Programs team. This individual will serve as a cross-functional force multiplier, combining domain expertise in sensor technologies and concepts with sharp communication skills to drive high-quality proposals, technical demonstrations, mission architectures, and customer engagements. This role includes a dynamic and mission-critical travel component, with approximately 25%–30% travel annually (roughly 12–15 weeks per year).
In partnership with Program Management, you will serve as the technical lead for product demonstrations and live flight events. You’ll often be on-site as the subject matter expert, ensuring technical solution integrity, supporting execution, and representing Hidden Level in customer-facing environments.
Location: Syracuse, NY (Hybrid preferred). Fully remote candidates will also be considered.
Responsibilities
- Lead technical solutioning and mission architecture development for customer opportunities, including authorship of technical volumes for RFI/RFP responses, white papers, and other customer-facing deliverables.
- Translate complex technical concepts into compelling, customer-aligned solutions.
- Collaborate with Sales, Marketing, Engineering, and Product to shape win themes, technical discriminators, and architecture narratives.
- Lead technical solution planning for emerging product demos, live flight events, and customer trials, ensuring the architecture and configuration align with customer objectives and product roadmap.
- Serve as a front-line technical expert during DoD, federal, and enterprise customer engagements.
- Provide technical direction and system requirements to cross-functional teams in support of demonstration readiness.
- Partner with the Program Managers to prepare for events, define technical success criteria, and ensure readiness for execution.
- Provide technical support to business development efforts, from early shaping to final proposal submission.
- Participate in customer discovery conversations and requirements definition efforts.
- Be the bridge between Products, Engineering, and Sales, ensuring solution integrity, feasibility, and alignment with roadmap.
- Independently own technical solutioning for Hidden Level products, coordinating with Product Managers, Engineering, and others as necessary.
Requirements
- Bachelor's or Master’s degree in Engineering, Computer Science, Physics, or a related technical discipline.
- Minimum 7+ years of experience with at least 3 years in RF sensing, ground-based radar, C-UAS, ISR, or related technology domains.
- Proven success in technical proposal writing and solution architecture.
- Strong technical leadership skills with the ability to influence cross-functional teams and drive solution alignment.
- Experience with in-field testing, validation, and demonstration of technical articles.
- Excellent verbal communication with comfort and capability of interfacing with senior government customers.
- Eligible for a U.S. security clearance (or current clearance preferred).
- Ability to travel 25-30% domestic & international.
- Due to the nature of Hidden Level’s technology, only U.S. citizens can be considered for this position.
Benefits
- Competitive salary
- Comprehensive health insurance
- Paid parental leave
- Flexible time off
- 401(k) with employer contributions
- Life insurance
- Disability insurance
- Remote or hybrid work environment
- Potential stock options
Pay
The salary range for this position is estimated at $140,000 to $180,000 annually. Please note that the salary information is a general guideline only. Hidden Level considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills as well as market and business considerations when extending an offer.