Solutions Architect

About the role

Shape the Future of Customer Experience Are you the person who can walk into a room, uncover a client's biggest business challenges, connect the dots across technology, people, and process, and design a vision that drives real transformation? We're looking for a Solutions Architect to partner with some of the world's most recognized brands and help them unlock the full power of the Adobe ecosystem. In this highly visible role, you'll lead discovery workshops, build strategic roadmaps, develop compelling business cases, and design innovative solutions that accelerate digital transformation. This is not a hands-on implementation role. It's an opportunity to become a trusted advisor, strategic consultant, and solution visionary who helps clients connect technology investments to measurable business outcomes.

Responsibilities

• Facilitate executive and stakeholder discovery workshops
• Assess technology maturity, organizational challenges, and capability gaps
• Identify opportunities across content supply chain, customer data, personalization, and journey orchestration
• Translate technical findings into clear business value and actionable recommendations
• Develop strategic roadmaps that maximize value realization and support business objectives
• Architect solutions across Adobe Experience Cloud and broader marketing technology ecosystems
• Create compelling presentations, architectural diagrams, integration concepts, and business cases
• Quantify value through ROI, efficiency gains, reduced risk, and time-to-market acceleration
• Collaborate with Adobe sellers, account leaders, and technical SMEs
• Support business development efforts through solution positioning and technical storytelling
• Help identify Adobe licensing and growth opportunities
• Build client confidence through strategic consultation and thought leadership
• Stay at the forefront of Adobe technologies, AI capabilities, and digital experience trends
• Advise clients on emerging solutions including content supply chain, customer data platforms, personalization, analytics, and generative AI
• Create reusable frameworks, business case models, and discovery approaches that scale across engagements

Requirements

• Experience in solution architecture, technical consulting, pre-sales, or enterprise transformation leadership
• Proven background leading discovery workshops and executive stakeholder conversations
• Experience building business cases, ROI models, and transformation roadmaps
• Deep understanding of customer data, marketing technology, analytics, workflow management, or digital experience platforms
• Experience partnering closely with sales organizations and account teams

Qualifications

• Experience with multiple Adobe solutions and adjacent technologies, including:
  • Adobe Experience Platform (AEP)
  • Adobe Journey Optimizer (AJO)
  • Customer Journey Analytics (CJA)
  • Adobe Experience Manager Assets (AEM Assets)
  • Workfront
  • GenStudio
  • Customer data, identity, personalization, and analytics platforms

Skills

• Strategic thinker
• Exceptional communicator
• Executive presence
• Collaborative leader
• Business-first mindset
• Naturally curious about emerging technology and AI

Benefits

• Medical, vision, and dental insurance
• Life insurance
• Short-term and long-term disability insurance
• 401k
• Flexible paid time off
• At least 15 paid holidays per year
• Paid sick and safe leave
• Paid parental leave
• Dentsu complies with applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies.

Pay

The annual salary range for this position is $113,000 - $175,000.

Schedule

Employees who live within a commutable distance of one of our hub offices, currently located in Chicago, metro Detroit, Los Angeles, and New York City, are