Solutions Architect

Solutions Architect

Full-time

Based in Newark, NJ at 550 Broad Street.

About the role

You will support Enterprise Solution Sales by guiding the understanding of requirements for enterprise implementations of the 1Huddle platform with support from Sales, Product Management, and the executive team. You will be a hands-on technical consultant who can deliver and position solutions during sales cycles to achieve quarterly and annual sales goals.

Responsibilities

• Assist sales in the qualification of customer needs through discovery
• Participation across the sales lifecycle on acquiring strategic customers
• Support platform sales as a technical and domain expert of a client-facing sales team
• Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer goals
• Answer product feature and technical questions from customers and channel partners
• Demonstrate the product, both standard and tailored to prospects and existing customers
• Generate product demo scripts and scenarios and maintain demonstration environment(s)
• Scope and deliver Proof of Concept/Proof of Value engagements with prospects
• Respond to Request for Information/Proposal documents
• Stay current on product developments/releases to a level required for demo and POC/POV
• Identify, define, and scope all enterprise integration requirements, working in coordination with the sales and development teams
• Provide feedback to product management about product enhancements that can address customer needs and provide additional value
• Share and learn best practices and re-usable assets related to the enterprise implementation deployments to enhance the quality and efficiency across all clients and integration platforms
• Stay current on competitive analysis and market differentiation
• Support marketing events including executive briefings, conferences, user groups, and trade shows

Qualifications

• 5+ years of pre-sales solution consulting or sales engineering experience in SaaS delivery and/or training solutions
• Proficiency with the 1Huddle platform or technical expertise with cloud software solutions
• Experience working collaboratively with sales, product management, product marketing, partners, and development teams
• Travel, as necessary

Benefits

All employees are required to be vaccinated.