Solution Engineer - Virtual Business/ISaaS

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures employees receive competitive compensation and wealth-building opportunities, including an annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches.

About the role

This role supports business sales by providing technical expertise to design and present wireless solutions that meet customer needs. It involves consulting on customer opportunities, analyzing wireless network coverage, and assisting with in-building coverage requests. Success is measured by the ability to effectively support sales teams, address technical inquiries, and contribute to customer satisfaction.

Responsibilities

• Support Micro Business (1-11 employees) business sales teams, including offshore sellers, to drive solution adoption and customer engagement
• Participate in customer meetings to provide technical consultation and solution guidance
• Facilitate wireless network coverage analysis and review to optimize customer solutions
• Assist with processing in-building coverage requests to improve network accessibility
• Maintain expert-level knowledge of wireless devices, network technologies, and value-added solutions to support sales efforts

Requirements

• Bachelor's Degree plus 3 years of related work experience OR advanced degree with 1 year of related work experience OR combination of education and experience deemed equivalent (Required)
• Acceptable areas of study include Computer Science, IT, Engineering, or related field (Preferred)
• 4-7 years of experience in telecommunications, IT administration, or network engineering roles with a professional track record of successful solution sales and managing internal/external relationships in a matrix environment (Preferred)
• Experience supporting Enterprise and Public Sector accounts (Preferred)
• At least 18 years of age
• Legally authorized to work in the United States
• Travel required

Skills

• Technical Leadership (Required)
• Excellent oral and written communications; strong interpersonal skills (Required)
• Proficiency with business application software (Required)
• Ability to provide strategic direction in a leadership role (Required)
• Ability to create and deliver technical presentations (Required)
• Subject Matter Expertise in at least one area of focus (SDWAN/Edge, Security, Mobile Internet/Routers, etc.) (Required)

Pay

Total Target Cash Pay Range: $112,500 - $202,900, inclusive of target incentives. Base Pay Range: $78,750 - $142,030. The successful candidate’s actual pay will be based on work location, qualifications, and experience.

Employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives.

Benefits

• Medical, dental, and vision insurance
• Flexible spending account
• 401(k) with company match
• Annual stock grant and employee stock purchase plan
• Paid time off (up to 4 weeks for new full-time employees and 2.5 weeks for new part-time employees annually) plus 12 paid holidays
• Paid parental and family leave
• Family building benefits
• Back-up care and enhanced family support
• Childcare subsidy
• Tuition assistance and college coaching
• Short- and long-term disability
• Voluntary AD&D, accident, life, disability, and long-term care insurance
• Mobile service and home internet discounts
• Pet insurance
• Commuter and transit programs